Erika Castellanos

Richmond, CA ***** 510-***-**** www.linkedin.com/in/erika-castellanos-b48a40106/ ac6zbp@r.postjobfree.com

Operations Office Manager

Office Administration Operations Management Event Planning & Management

Experienced operational management professional with strong expertise in all facets of human resources management, event planning & logistics, and team building & leadership. Demonstrated skill for effectively leading the operations of a fast-paced corporate office in a challenging retail environment. Excels at training, coaching, and leading large operational teams who continually meet or exceed organizational expectations. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Play a key role in evaluating and improving business processes. Technical proficiency in Microsoft Office Suite as well as ADP, and R2 enterprise systems.

Strategic Planning

Team Building & Leadership

Staff Training & Development

Enterprise Systems

Customer Service Excellence

Time Management

Inventory Management

Quality Assurance

Production Scheduling

Logistics

Complex Problem Solving

Project Coordination

PROFESSIONAL EXPERIENCE

STANDARD PARTY RENTALS, Richmond, CA 1999 – Present

Operations Office Manager

Play a key role in controlling the office operations for a family-owned and operated company specializing in event planning & management with locations in the San Francisco/Bay Area, Central Valley/Sacramento, and San Jose/Monterey Peninsula.

Continually employ exceptional multi-tasking ability to facilitate the operations of a fast-paced office environment with multiple events being scheduled and executed on a regular basis.

Actively engage in strategic planning sessions across all departments to establish short and long-term needs for operations and scheduled events.

Engage in problem solving logistical issues for events and oversee all logistics schedules, ensuring everything is on point according to planning.

Direct a skilled staff of 12 including training, coaching, and planning/supervising all daily workflow.

Effectively manage and process all payroll functions for all company operational & union employees.

Assess inventory needs for office supplies for all departments and executing ordering/purchasing to fill any needs.

Expertly utilize Microsoft Office Suite applications to execute a variety of office management functions as well as ADP and R2 for enterprise functions.

LANGUAGES

Fluent in English and Spanish