Customer Service Food
Resume:
KATRINA SPENCER
*******.**********@*****.***
PROFILE: Friendly, detail oriented customer service professional with excellent organizational skills, adaptable and
able to learn new systems and software quickly. recent training in health insurance concepts, proficient in Microsoft Office, versatile and reliable individual, who is skilled and experienced in food service, customer service, and warehouse procedures.
WORK EXPERIENCE:
Food Service Over two years of experience in pricing orders for invoicing, employee time sheets, distributed work assigned specific tasks, duties and projects, managed tools and supplied to minimize waste Enforcing rules and company policies Bussed and washed dishes for thirty tables daily Hand washed large items with water, sanitizer, and rinsing stations Operated industrial washing machine Ensured proper sanitation at all times Maintained inventory, ordering supplies when necessary Completed regular tours of the property to ensure the safety of all persons Completed necessary paperwork and observances logs in a timely manner.
Provide prompt service, quality products, maintain clean and comfortable store.
Assist with new training by positively reinforcing successful performance and giving respect and encouraging coaching.
Contributes to positive team environment by recognizing alarms or changes in morale and performance.
Discovers and responds to customers’ needs operational policy and procedures, including cash handling and safety.
Maintains clean and organized workspace.
Recognized and reinforced individual accomplishments maintained punctual attendance.
Aim to help customers make nutritional choices that are customized to diverse options.
Ensure data integrity by continuously understanding needs.
Identify, communicate in timely manner ensure proactive response.
Warehouse Over four years of experience in Line assembly, skilled and experienced in faculty and ground maintenance including sweeping, vacuuming, mopping, trash disposal, processed guests purchases by counting labeling packing items loaded and unloaded delivery trucks sorted inspected and stocked merchandise packed and labeled merchandise.
Accurately operating a cash register- handling cash, checks, and credit cards transaction with precision while following company policies and procedures.
Maintaining sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
Priority to invest in people.
Maintain production of Chocolate.
Customer Service Over three years of experience listened and responded appropriately to the concerns of the other employees. Greeted and directed visitors developed and maintained positive working relationships with other supported staff to reach common goals prepared correspondence updated necessary contact information and documents entered maintenance and office supply requests supported staff scheduling completed assigned projects corresponded with vendors for repairs, deliveries, handled monetary transactions.
Helping people on the path to better health
Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions and actively identifying and resolving potential service issues.
Focus on the customer by giving a warm and friendly greeting maintaining eye contact and offering help.
Active listening and acknowledgment of customer concerns, participate in daily department communications maintain awareness of existing products.
Able to multitask to accurately respond to inquiries, able to quickly recognize trends and problem solve, Supported opening and closing store activities, providing customer services to all departments are fully stocked and operating well while remaining current with all updated services and tools.
PROFESSIONAL
Jan. 2015 Computer Skills Training Project Place Boston, Massachusetts
132 Credits.
in Psychology
Western Kentucky University Bowling Green, Kentucky
WORK HISTORY:
May 2018- Present. Customer service
Walgreens
New York, New York
March 2017- April 2018. Customer
Service Boston, Massachusetts
CVS Pharmacy
July 2016-December 2016 Team Member
Whole Foods Market. Boston, Massachusetts
January 2015-July 2016 Deli Clerk
Shaws Star Market. Boston, Massachusetts
Sep. 2012 – Dec. 2014 Barista
Target/Starbucks Watertown, Massachusetts
Jan. 2009 – Sept. 2012 Team Lead
Baskin Robbins Honolulu, Hawaii
Dec. 2004 – Jan. 2009 Line Associate
Harry Londons Green, Ohio
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