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Customer Service Front Office

Culiat, Metro Manila, Philippines
September 11, 2018

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Career Objective

Seeking a deserving profile in the hospitality sector, where I can deliver my expertise and innovative hospitality skills, while maintaining the integrity and works ethical of the working environment Thereby, maintaining the reputation of the organization. Personal Background

Permanent Address : 197Inlambo Mangaldan, Pangasinan, Birth Date : May 17, 1997

Birth Place : Mangaldan, Pangasinan

Height : 5’4

Weight : 54 kg.

Gender : Female

Civil Status : Single

Religion : Roman Catholic

Nationality : Filipino

Age : 21

Work Experience

I have been working for 0.9 months.

1. Position: Recruitment Staff

Duration: October 2017- June 2018 (0.9 months)

Company: Al Jazira Manpower Services

Company Industry: Recruitment Agency

Location: Ermita, Manila

Country: Philippines

Job Description:

Experience with various interview formats, including phone screening calls, In person interviews and group interview.

Update clients on hiring status

Screen Resumes and job applications

Participating Job fair Activities

Giving flyers to near Hospitals


Tertiary Year

Course: Bachelor ofScience in Tourism Management 2013-2017 GLADYS MAE T. CORPUZ

197 Inlambo, Mangaldan, Pangasinan


University of Pangasinan- PHINMA

Arellano Street, Dagupan City, Pangasinan


Archdiocesan School 2009-2013

San Fabian, Pangasinan


East Central Elementary School

San Fabian, Pangasinan 2003-2009

Trainings / Seminars Attended

March 21,


Completion of National Service Training Program (NSTP) University of Pangasinan-PHINMA, Dagupan City

September 27-

28, 2014

Stay and Learn Program on Front Office/Housekeeping/Tour Guiding/ Bartending/Flairtending.

Microtel Cabanatuan, Nueva Ecija

November 26,


Overview of Hotel Front Office Department at Vis Fiesta Retaurant Chin Swee Road, Singapore.

February 10,


Seminar in Domestic and World Travel Tourism, Travel Agency Management and Operation, Tour Guiding Service and Cruise Sales Management Audio-Visual Room, University of Pangasinan

April to May


May 22-28,


May 27, 2016

April 15, 2016

December 9to

February 20,


January 17,


On-the-Job Training at Philippine Tourism Authority Beach Resort Bolasi, San Fabian, Pangasinan

7days (168 hours) Apprenticeship by Experience ( Apex Program) M/V St. Pope John Paul and M/V St. Ignatius of Loyola Hotel Immersion at Astoria Boracay.

Civic Welfare Training Service (CWTS) Component of the National Service Training Program(NSTP)

University of Pangasinan-PHINMA, Dagupan City

BCVM-Developmet Trainers Advisors, and Consultants and the Anti-Graffiti task force Completing 700 hours

Participating in the Tourism Assistance, Frontliner and Volunteers Training Baguio City, Convention Center


February 27,


ISHTM Summit 2015 “Going Beyond Limits”

University of Pangasinan-PHINMA, Dagupan City

March 20,


November 23-

26, 2015

February 11,


March 2016

Domestic Tour

Puerto Princesa City Palawan

International Tour

Malaysia and Singapore

ISHTM Summit 2016 “Exploring The World”

University of Pangasinan-PHINMA, Dagupan City

Upang SHS Pre-Orientation

Special Skills/ Interest

Customers Service

Leadership Management Skills

Computer Literate

Good communication skills and Interpersonal

In-depth knowledge about customer service procedure

Fine Time management skills.


Marcus Trinidad


College of Management and Accountancy

University of Pangasinan-PHINMA

Sta. Barbara Pangasinan


Benedicto A. Alhambra

Supervising Tourism Officer

Baguio City, City Tourism Office


Charie G. Carino


College of Management and Accountancy

University of Pangasinan-PHINMA


I hereby certify that the above information are true and correct to best of my knowledge and belief. Gladys Mae T. Corpuz

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