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Administrative Assistant Office

Macon, GA
12.50 or better
September 11, 2018

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Chelsea Singleton

Receptionist/ Administrative Assistant Legal or Medical

Macon, GA 31217



Medical Receptionist/ Records Clerk

Dr. Shondralyn Flackler

Keeping all patient files organized and to maintain the front office. Filing medical records and handle administrative duties, such as answering phones and scheduling appointments. Responsible for managing insurance forms.

Staffing Coordinator

Courageous Homecare - Macon, GA - 2017-06 - Present

Oversee all staffing needs and operations of the company

Liaise with recruiting agencies to fill vacancies in a timely manner

Support candidate screening and hiring processes

Facilitate procedures after hiring regarding employee relocation, legal documents etc.

Assist in preparation and execution of orientation and training plans

Develop work schedules by allocating employees in shifts and positions

Assume responsibility for timekeeping and time off requests

Collaborate with payroll to ensure correct employee compensation

Ensure compliance with internal and external policies and regulations

Prepare and submit reports on staffing operations

Legal Assistant

Attorney R.Lars Anderson - Macon, GA - 2013-07 - 2017-02

Answered and quickly redirected up to four calls per line.

Planned and coordinated materials for meetings and staff events.

Ordered and distributed office supplies while adhering to a fixed budget.

Managed office supplies, vendors, organization and upkeep.

Greeted and directed guest to proper attorney and request.

Screened applicant resumes and coordinated both phone and in-person interviews.

Opened and properly distributed incoming mail.

Maintained a clean reception area, including lounge and associated areas.

Drafted biweekly time sheets for other employees.

Organized all new hire, security and temporary paperwork.

Completed data entry.

Assessed urgency and priorities before accepting or declining appointments and meetings.

Interactions with numerous insurance companies to comply with payments, settlements, and billing.

Processed client rebate reconciliation reporting and check request.

Writing and sending correspondence letters to clients and insurance companies.

Medical Administrative Assistant

Psychiatric Center of Macon - Macon, GA - 2012-01 - 2012-06

Responsibilities Included:

Opening the office every morning

Answering phones


Setting appointments

Reviewing charts

Verifying Insurance

Answering any questions or inquiries for patients

Collections & Insurance Claims

GEICO - Macon, GA - 2002-08 - 2011-10

Responsibilities Included:

Interactions with debtors to collect outstanding amounts

Review of active accounts every 30 days

Posting payments

File maintenance

Sorting mail

Negotiating lump sum offers to close accounts


Business Management

Central Ga Technical College - Macon, GA

2000 - 2002

College Prep (High School)

Northeast High School - Macon, GA

1996 - 2000


• answering phones • setting appointments • taking memos • maintaining files • sending & receiving

correspondence • greeting clients & signing them in • booking, monitorining & recording expenditures

• creating spreadsheets, reporting expenses to office managers • helping other office members with

documents • storing & organizing & maintaing files & documentation • editing & proof reading documentation

• taking dictation or recording minutes of a meeting • coordinating data entry, coding & information flow •

able to multitask & work independently • skills to manage & operate Microsoft Word, Office, Excel. Outlook,

& PowerPoint. • interactions with debtors in attempt to collect outstanding accounts. • able to process & post

payments as well as setting up payment arrangements. • account examination investigated due to past due

accounts that have been defaulted, further investigating questionable accounts to determine whether to

authorize payments. • reviewing accounts that have been canceled & need reinstating litigation as 3rd party

& making decisions between 1st & 2nd parties


Certified Notary Public

2013-08 - 2017-09


Professional Training

• Auto & Medical Insurance 101

• Customer Service & Problem Solving Basic Training

• Auto & Medical Policy Acknowledgment course

• Six Sigma Learning Training

• Information Technology/ Microsoft Office Basics

• Diversity & Ethics

• Managing Records Course

• Clerical & Data course

• Operations of various work processing, software, spreadsheets, and database programs

Introduction to litigation

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