SUMMARY

A driven professional with over ** years of experience with effective communication, interpersonal and leadership skills in multiple languages; Excellent problem solver and able to work successfully independently and in a team environment; Expertise in planning, scheduling and administering travel and events; Excellent work ethic and customer service orientation.

SKILLS AND PERSONAL QUALIFICATIONS

Fluent bilingual written and oral skills in English and Spanish. Business proficiency in French.

Enthusiastic, responsible, well-organized and dedicated, with extensive experience in handling multiple tasks under tight deadlines.

Entrusted with strictly confidential correspondence and information.

Intercultural individual comfortable interacting with people and settings around the world.

At ease with all types of technology; extensive experience with all Microsoft Office applications, MacOS X and Adobe XI Pro.

Performance evaluations of Superior and Excellent throughout career.

EDUCATION

Certificate in Business Administration, Center for Professional Development, Georgetown University, 2004

M.A. in International Affairs, Comparative and Regional Studies of Europe, American University, 1999

B.A. in Modern Languages, Translation and Interpreting Spanish, English and French, Universidad Central de Venezuela, 1996, Caracas, Venezuela

PROFESSIONAL EXPERIENCE

Florida Crystals Corporation

Executive Assistant to the President/COO/Vice Chairman

2017 – Present

Maintain and manage the President's calendar; organize all reservations, appointments and meetings; overlook all incoming email, post and faxes for office and residences often corresponding as requested;

Meet and greet visitors at all levels; answer and screen all incoming calls to office and various households; prepare a variety of correspondences and emails in English and Spanish;

Maintain personal and office files, documents, and materials in hard copy and electronic files;

Prepare check requests, wire payments as directed; reconcile Executive’s personal and business American Express credit cards;

Arrange complex domestic and international travel;

Conduct online research and projects as requested;

Manage, update, and organize contact database;

Plan, organize and manage domestic and international events sponsored by the President;

Manage the President's various staff, residences and office employees;

Code and process invoices; reconcile credit card expenses; oversee office petty cash;

Assist in hiring personal staff as needed

American Councils for International Education

Manager, Office of the President

Executive Assistant to the President

Secretary to the Board of Trustees

2008 – 2017

Provided executive assistance and office management support for the President, including planning and scheduling meetings and teleconferences; proofread and edited correspondence; managed all incoming email and contacts; given complete editing access to email and calendar; provided technical assistance.

Managed a complicated calendar and all travel logistics. Kept President on schedule and prioritized any necessary changes.

Acted as first point of contact with all internal and external interlocutors, including Heads of State, Ambassadors, high-level government officials and business leaders.

Acted as liaison to the Board of Trustees and other high-level visitors; Coordinated all Board of Trustees Meeting logistics (travel, catering, room reservations) as well as all Board Committee meetings. Prepared and disseminate Board Books and documentation to the Board of Trustees. Acted as Secretary to the Board, took and prepared the Minutes for review by Senior Staff. Coordinated scheduling and logistics of all internal and external Board and Committee meetings.

Assisted in achieving organizational goals. Participated in developing the 2016 Strategic Plan.

Performed research at the request of the President from a range of internal and external sources, produced reports, spreadsheets, graphs and presentations. Edited and reviewed scholarly articles, Board documents and grant narratives.

Organized and categorized confidential office files, reports, legal records, and Board of Trustees documents. Maintained critical corporate history, original records and files.

Handled financial transactions related to maintaining the Office of the President. Managed the budget for the Office of the President, maintained records of expenses, reimbursements and reconciliation.

Supervised, mentor and train the Administrative and Publications Assistant on daily tasks and event coordination, publication sales and journal subscription management of the Russian Language Journal.

Assisted in recruiting, hiring and supervising front desk staff.

International Committee of the Red Cross

Regional Delegation for United States and Canada

Office of the Chancellery

Assistant Chancellor

2006-2008

Coordinated meetings and correspondence between the Head of Regional Delegation, the Deputy Head of Regional Delegation, and external agencies, including the National Security Council, Department of State, Department of Defense, and Embassies, as well as with Headquarters in Geneva. Organized programs for all international visitors.

Managed access to all delegation databases and distributed, categorized, and circulated all incoming and outgoing electronic communication in English, Spanish and French. Approved clearance to all personal and general databases, as well as internal, confidential, and strictly confidential correspondence.

Assisted the Inter-American Affairs Advisor with editing and translating of documents and publications; acted as liaison with Latin American contacts in her absence.

Interpreted for the Head of Operations with high-value detainee (consecutive interpretation English-Spanish).

Supervised front desk staff in the absence of the Head of Chancellery.

Georgetown University, Center for Latin American Studies

Assistant to the Director and Events Coordinator

2002-2006

Assisted Director in all Center activities; managed the daily calendar and acted as first point of contact for international visitors, faculty and students. Acted as Department Technology Representative.

Coordinated all CLAS public relations and events. Increase events from 30 to 100 per year. Arranged visits by prominent Latin America specialists, including Heads of State, business and military leaders.

Assisted the Financial Affairs Director with grant writing, budget, accounting, expense reconciliation and human resources issues; supervised up to five CLAS student workers.

German-American Center for Visiting Scholars, Alexander Von Humboldt Foundation

Program Coordinator

2001

Managed daily operations and key administrative functions of the DC office of the GACVS.

Assisted scholars with research resources in the Washington, DC are, proofreading and editing.

Prepared the logistics for weekly receptions and presentations of scholars’ research at GACVS.

United States Information Agency, European Division

Research Intern, Research and Media Reaction Department

1999

Collaborated in the editing of “The New European Security Architecture: Vol. IV, Public Attitudes Toward Security on the Eve of NATO’s 50th Anniversary,” published in March 1999.

Prepared data compiled from public opinion surveys, conducted background research on political actors and retrieved articles that appeared in the main newspapers, the web, and FBIS to prepare briefing papers and background reports, to be distributed to USIA analysts.

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