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Administrative Assistant Customer Service

Bear, DE
September 10, 2018

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*** ******* *********

New Castle, DE 19702


SKILLS: Marketing, Communication, Business, Computer, Microsoft Programs, Social Media, PowerPoint, Writing, Math, Drawing, Customer Service. Administrative Abilities, Personable


Middletown, DE



Newark, DE

Junior, Bachelor of Communications & Business


ENTREPREP, University of Delaware (Summers of 2012 – 2014)

Entrepreneurial business program designed for students to develop their own business from conception to fruition; including product idea, team and development, accounting, analysis, promotion and marketing. The business is actualized on campus and a presentation is required before the Department of Economics of its profitability.

This is a residential program where you stay on campus.

UPWARD BOUND, University of Delaware (Summers 2014-2015)

Program designed for college readiness with emphasis in College level Math, Science and English. This six-week residential program also provides you with cultural experiences such as plays, musicals, college tours, and many opportunities to engage others socially.

FAME, Forum for African Americans Math & Engineering (Summers 2010 – 2012), Program designed to expose students to Engineering who excel in Math, Computers and Science. This was a six-week day program held at University of Delaware. During this time, I received numerous Math awards and had the privilege to visit several banks and science corporations.

MICHAEL KORS Retail Sales Administrative Assistant (Since December 2015)

Christiana Mall, Newark DE

PC skills (proficient knowledge of MS Word, Excel, and PowerPoint)

General office procedures management (e.g., filing, correspondence, scheduling, expense management)

Oral and written communication skills

Excellent telephone etiquette

. International Luxury Customer Service

. Clientele Retention rate average over 3 years: 98%

COLORED CONVENTIONS, University of Delaware, Administrative Assistant (Fall 2016- Fall 2018)

I have had the privilege of joining Women of Consequence team, the International award-winning Colored Convention Project and become a member of Undergraduate Research Program as an administrative assistant as well as social media manager.

Women of Consequence dedicates it time to uncovering and exploring the lives of disenfranchised African American women who have contributed to the political landscape of American and have found ways to have their voices heard amidst the barriers that came along with serving as political leaders and advocates.

(International Sales Representative and Investment Recruiter)

With this project I have been the research student but also with my sales and administrative background have taken care of Administrative duties regarding all three programs internationally in Africa as well as Australia this past summer. The Colored Conventions Project accounts for the lives of African-American women as well as their crucial, noteworthy contributions to society, as well as their work in broader social networks from 1830 until well after the civil war.


Alpha Kappa Alpha Sorority Inc. (FA’ 17)

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