SUMMARY

SKILLS

EXPERIENCE

MICHELLE MACLELLAN, PHR

Sacramento, CA 95825 C: 916-***-**** ac6z2j@r.postjobfree.com Energetic, passionate and well-rounded Human Resources professional with excellent communication skills and the ability to build strong relationships with stakeholders and employees. Detail and results-oriented with the ability to assess problems and recommend solutions that benefit an employer operationally and financially while providing a fair and consistent approach to employees. Authorized to work in United States for any employer Committed

Flexible/Adaptable

Detail-Oriented / Results-Oriented

Operates well under pressure /

deadlines

Analytical

Quick learner

Diverse

Problem-Solver

Team-Player

Ethical

Customer Service

Contract and Project Management

Membership Services

Technical Assistance

Accounting and Billing

Office Management

Advanced Computer Skills (Microsoft

Office, Adobe, Quickbooks, HRIS,

Web Design (HTML, WordPress)

05/2015 to 05/2018 Director of Internal Operations California Rural Water Association - Sacramento, CA Human Resources: Partnered with management in developing department HR goals, objectives and systems • Ensured compliance with current local, state and federal employment laws • Performed company-wide performance management including personnel coaching, development, evaluations, investigations, progressive discipline and counseling • Conducted recruitment, onboarding, orientations and exit interviews • Performed benefits administration including open enrollment, ACA, change reporting, Workers' Comp, and LOA • Developed, maintained and updated procedures, policies, employee handbooks, job descriptions and org charts • Performed safety trainings • Communicated HR-related recommendations, changes, policies and procedures to management and staff

Facility Management: Monitored facility to ensure that it remained safe, secure, and well-maintained • Provided oversight of new construction, modifications, space planning and relocation • Managed all building services including sourcing of vendors, purchasing of equipment and furnishings • Prepared budgets and maintenance schedules, performed cost comparisons, and negotiated contracts

05/2008 to 05/2015 Technical Assistance Coordinator/Human Resources Coordinator California Rural Water Association - Sacramento, CA Technical Assistance Coordinator: managed several technical assistance programs by analyzing program procedures, and monitoring contract deliverables, expenditures and daily activity logs • Prepared annual program summaries for State and Federal agencies • Maintained program files, contracts and sub-awards • Analyzed incoming technical assistance requests and assigned appropriate personnel to handle requests. HR Coordinator: Interviewed for open positions • Performed onboardings and orientations • Benefits and Workers Comp claims processing, and OSHA compliance reporting • Conducted safety trainings • Developed policies, job procedures, job descriptions, and employee handbooks • Performed duties of the Membership Coordinator

/ Training Coordinator in the event of position vacancy, medical leave or vacation. EDUCATION AND TRAINING

CERTIFICATIONS

ACTIVITIES AND HONORS

03/2005 to 05/2008 State Revolving Fund Coordinator California Rural Water Association - Sacramento, CA State Revolving Fund Coordinator: Under the State Revolving Fund (SRF) contract provided administrative assistance to a team of SRF Specialists. Duties included development and maintenance of a State database of California's water and wastewater systems and their needs for Technical assistance • Tracked contract deliverables and SRF Specialists' onsite hours for monthly/annual reporting to the State • Scheduled and attended trainings, and team meetings with the State and various agencies • Prepared training and meeting materials.

Other Administrative duties: Learned and performed the duties of the Membership and Training Coordinators • Membership duties included processing membership applications, renewals, payments and receipts; sending out new membership materials and welcome packets; and generating current member lists and drop lists for our technical assistance staff to followup with • Training duties included processing training registrations, payments, receipts, and confirmations; preparing and sending training materials to trainers; setting up classroom and A/V equipment; and data entry of all Membership and Training information into a database.

11/2004 to 03/2005 Data Entry Specialist

CalStaff (now Staff World) - Sacramento, CA

Assigned to California Rural Water Association on a data entry assignment. Duties included analyzing monthly activity reports to verify and parse information about technical visits made by staff to water and wastewater systems throughout the State. The information was gathered in Excel and later used to build a database used by both the client and the State. I was hired on by client as a permanent employee. 09/2001 to 10/2004 Executive Assistant / Facility Manager St. John's Shelter for Women and Children - Sacramento, CA Provided executive-level administrative support to the Executive Director • Coordinated meetings and travel arrangements; prepared itineraries, agendas and managed calendar appointments • Prepared meeting minutes, agendas and board packets for board meetings • Handled projects that were highly confidential and sensitive • Provided Human Resources support including payroll (ADP) and benefits administration • Managed membership donations and receipts, and maintained membership database • Generated quarterly newsletters • Assisted with grant writing • Assisted with planning and execution of fundraising events • Designed and maintained website • Coordinated a shelter relocation from a shared space into our own facility, including coordination and implementation of all building services and utilities, and sourcing of kitchen equipment, furnishings and computer lab donations • Built and maintained a computer network for staff use. 1999 Associate of Science: Computer Science

Sierra College - Rocklin, CA

Minor in Biology

Professional in Human Resouces (PHR) certified by Human Resources Certification Institute (HRCI) - Certification ID# 600932192PHR

Member, Society for Human Resource Management (SHRM) - 2014 to present Member, Northern California Human Resource Assoc. (NCHRA) - 2018 Member, HR California - 2009 to present

Member, American Water Works Association (AWWA) - 2016 to present

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