Executive Assistant Customer Service

SUMMARY OF QUALIFICATIONS:

Skillful, loyal, and dedicated Executive Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions.

Managed financial department in four separate entities for a Sugar Land custom homebuilder including finance, accounting, contracts, human resources

Demonstrated capacity to provide comprehensive support for four entities. Provided

fundamental support to company President including personal financials, personal insurance, personal information, scheduling meetings, coordinating travel, and effectively managing all essential tasks.

Proficient in developing, maintaining, and compiling results to prepare detailed reports reviewed by company President and management in weekly executive-level meetings.

Highly focused in supporting complex, deadline-driven operations; able to resolve issues in initial stages.

Proficient in Microsoft Office Word, Excel, PowerPoint, Outlook, Windows Operating System, knowledge in QuickBooks 2018 Desktop, knowledge in SAGE Pro 100

HIGHLIGHTS:

2 years college (AA degree equivalent hours, transcript available)

Excellent interpersonal and communication skills

Work well under pressure

Highly responsible and reliable

Dedicated, friendly, and positive

Diligent and detailed oriented

Problem solver

Nominated for Honors Classes 2013 and 2017

Early acceptance in ADN-RN program – Fall 2016

EXPERIENCE:

Customer Service Representative, Meador Staffing Services, Deer Park, Texas 2018

Provide customer service in spice production company. Greet and help walk-in customers with the retail line. Process cash and credit card payments, execute customer phone, online, and email orders. Review and process orders in an efficient, organized manner to ensure accurate packaging, shipment, and information for sales order entry and accounting system using SAGE Pro 100 software. Produce invoices for completed orders, reserve and process labels for outgoing UPS and USPS shipments.

Executive Assistant, Monument Chevrolet, Pasadena, Texas 2006-2007

Provided administrative support to the President of the company, managed GAP and credit

Life insurance, administered advertising payables, administer and maintained various Excel spreadsheets, light marketing, expense analysis, and miscellaneous projects, which I reported directly to the President of the company.

VP Finance, Westport Homes, Inc., Sugar Land, Texas 1993-2003

Provided high-level administrative support to the President of the company. Promoted three times based on leadership and achievements. Reported directly to the President of the company. Developed and implemented numerous forms for company utilization.

Managed a wide variety of administrative functions, including managing up to eight employees in office, maintaining and reconciling money markets, operating accounts, and equity positions for four entities, corresponding with lenders and preparing information for interim construction financing, maintaining construction line of credit for interim financing, prepared construction contracts, sales agreements, and specifications for prospective homeowners, prepared closing numbers, reviewed HUD statements, prepared and maintained cash flows, monthly financials, monthly and year-end closings, pre-construction and construction inventory, managed accounts payable, receivable, general ledger, and payroll. Purchased all hardware and software, performed application upgrades, and trained staff in use of office computer resources. Prepared, maintained numerous assignments for President of company and family. These assignments included financials, personal insurance, and general information in regards to the family.

EDUCATION:

Sam Rayburn High School graduate

San Jacinto College Central 2012-2018

Typing, Composition, TECH Math, College Algebra, Business Law, Microcomputers, Accounting, Real Estate Appraisal, Microbiology and Pathology, Anatomy and Physiology, Psychology, Foundations Nursing Practice, Health Assessment, Medical Terminology, Pathophysiology, Business Report Writing, Introductory to Radiography, and currently attending online class in Philosophy

Micro Center

Intermediate features for Windows NT, Introduction to the Internet,

Front Page, Intermediate Excel

Fred Pryor Seminars

Excelling as a first-time Supervisor, Microsoft Office

ExecuTrain

WordPerfect intermediate, Word, Excel Graphs and Database

Kaplan University

Kaplan Professional School of Real Estate, Real Estate core courses – Finance, Mortgage, and Ethics

NCCE

Understanding the Controller’s Job in Today’s Environment

Intuit QuickBooks Training

Mastering QuickBooks Level 1 - Certificate

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