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Restaurant/Hotel General Manager

Norfolk, VA
September 10, 2018

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Ellsworth, ME

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Ellsworth, ME

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Snowmass, CO

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Fort Lauderdale, FL



Well-qualified, successful and highly trained General Manager with over 30 years of experience in the hospitality industry. Demonstrated success exceeding sales and growth expectations in both the restaurant and motel sectors.


Excel in restaurant and hotel management

Excellent communication

Operations management

Proficiency in marketing

Implementing new systems

Understand all functions of hotels and restaurants Proficiency in catering, on and off sight


Restaurant/ Motel General Manager

Primavera Restaurant and Inn

Planned and executed successful start up of Primavera Restaurant Successfully led key projects which resulted in marketing and advertising development Oversee all back and front of restaurant functions All banking responsibilities

All catering functions

Interviewed, hired and trained new team members.

Evaluated department conditions and operations to determine strengths and areas for improvement. Set effective employee schedules that maintained coverage at peak times and minimized labor costs. Maximized employee morale and corrected performance issues according to established standards. Devised unique events and special promotions to drive sales. Restaurant/Motel General Manager

Jasper's Restaurant and Motel

Administered finances and led business operations, including running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations. Hired, trained and motivated staff to fill all restaurant openings. Made weekly employee schedules, assigned work and regularly checked the quality and productivity of all team members.

Evaluated department conditions and operations to determine strengths and areas for improvement. Communicated and exemplified the company's vision and goals. Provided high quality service.

Catering Director

Silvertree Hotel

Worked with clients one on one to create enticing catering menus for an array of events from weddings and christenings to work parties and holiday meals.

Cultivated professional relationships with key personnel within the establishment, including the food and beverage director, head chef and banquet manager.

Prepared special orders including cakes, holiday dishes and party platters. Communicated with the merchandising, logistics, finance and operations departments. Analyzed costs and competitive retail strategy.

Restaurant Manager

Down Under Restaurant

Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.

Developed and maintained exceptional customer service standards. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. 425 Brickby Road, Norfolk, VA 23503 H: 207-***-**** Lake Worth, FL, United States

Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.

Counseled and disciplined staff when necessary.

Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

Education and Training

Bachelor of Science: Business Management

Palm Beach State College


Available on request

Contact this candidate