Fort Lauderdale, FL
Well-qualified, successful and highly trained General Manager with over 30 years of experience in the hospitality industry. Demonstrated success exceeding sales and growth expectations in both the restaurant and motel sectors.
Excel in restaurant and hotel management
Proficiency in marketing
Implementing new systems
Understand all functions of hotels and restaurants Proficiency in catering, on and off sight
Restaurant/ Motel General Manager
Primavera Restaurant and Inn
Planned and executed successful start up of Primavera Restaurant Successfully led key projects which resulted in marketing and advertising development Oversee all back and front of restaurant functions All banking responsibilities
All catering functions
Interviewed, hired and trained new team members.
Evaluated department conditions and operations to determine strengths and areas for improvement. Set effective employee schedules that maintained coverage at peak times and minimized labor costs. Maximized employee morale and corrected performance issues according to established standards. Devised unique events and special promotions to drive sales. Restaurant/Motel General Manager
Jasper's Restaurant and Motel
Administered finances and led business operations, including running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations. Hired, trained and motivated staff to fill all restaurant openings. Made weekly employee schedules, assigned work and regularly checked the quality and productivity of all team members.
Evaluated department conditions and operations to determine strengths and areas for improvement. Communicated and exemplified the company's vision and goals. Provided high quality service.
Worked with clients one on one to create enticing catering menus for an array of events from weddings and christenings to work parties and holiday meals.
Cultivated professional relationships with key personnel within the establishment, including the food and beverage director, head chef and banquet manager.
Prepared special orders including cakes, holiday dishes and party platters. Communicated with the merchandising, logistics, finance and operations departments. Analyzed costs and competitive retail strategy.
Down Under Restaurant
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Developed and maintained exceptional customer service standards. Performed restaurant walk-throughs to gauge timeliness and excellent service quality. 425 Brickby Road, Norfolk, VA 23503 H: 207-***-**** email@example.com Lake Worth, FL, United States
Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
Counseled and disciplined staff when necessary.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Education and Training
Bachelor of Science: Business Management
Palm Beach State College
Available on request