JA B

*** ********* ***.*, *******, TN. ***** H: 901-***-**** ac6yyh@r.postjobfree.com

Highly organized and detail-oriented Administrative Assistant well versed in administrative support, data entry, and schedule management with more than twenty years of experience. Administrative support specialist

Data entry and record keeping

Interpersonal and written communication

Exceptionally Organized

Efficient multi-tasker

Advanced clerical knowledge

Attention to detail

Multi-line phone proficiency

Professional phone etiquette

Mastery in Microsoft Office Suite

Self-motivated

Administrative - Front Desk Manager, 2007 to 2016

Admiralty Suites & Inn – Millington, TN.

Oversaw night auditing duties, including data entry, verification of daily room occupancy and hotel revenue. Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns. Trained and mentored staff on procedures, service standards and productivity strategies. Controlled cash and credit card payment transactions at the front desk. Developed and rolled out new policies.

Maintained project quality with a hands-on management style. Ensured that each guest's experience was positive, memorable and consistent. Executive Secretary, 2003 to 2006

CDA & Associates

Frequently used word processing, spreadsheet, database and presentation software. Assisted with receptionist duties, file organization and research and development. Researched and updated all required materials needed for the firm Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.

Created expense reports, budgets and filing systems. Administrative Assistant, 1997 to 2000

First Tennessee Bank – Memphis, TN

Answered and managed incoming and outgoing calls while recording accurate messages. Provided clerical support to company employees, including copying, faxing and file management. Ordered and distributed office supplies while adhering to a fixed office budget. Administrative Secretary, 2000 to 2003

Brown Engineering – Houston, TX

Assisted with typing, data entry and answering incoming calls as required. Wrote professional memorandum, letters and marketing copy. Provided clerical support to company employees, including copying, faxing and file management. Corresponded with clients through email, telephone, or postal mail. Two years of coursework : Journalism, 1985

University of Memphis - Memphis, TN

Completed course work for a B.A. in Journalism and Social Work from 1983- 1985. High School Diploma: 1983

Wooddale High School - Memphis, TN

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