Alternate Solutions, Dayton, Ohio Schedule Coordinator
DECEMBER 2014 - PRESENT
As a Schedule Coordinator, I work directly with field staff and clients to manage schedules, while ensuring necessary documentation and orders are completed in a timely manner. I effectively communicate with consumers, team members, as well as upper management to resolve any issues and report necessary changes. I respond promptly and courteously to all consumer/staff inquiries and concerns while building and maintaining a professional relationship.
Wellcare, Dayton, Ohio Scheduler
MARCH 2013 - DECEMBER 2014
As a Scheduler with Wellcare, I managed consumer schedules in accordance with the Plan of Care that was developed by an assessing nurse.. I worked closely with case managers and ensured accurate and timely communication related to service changes as per regulations.
Agape Christian Home Healthcare, Dayton, Ohio CNA
July 2012 - March 2013
As a Certified Nurses Assistant, I worked with patients to help complete Activities of Daily Living and improve quality of life. I actively adhered to professional standards and procedures mandated by the federal, state and local requirement to ensure consumer safety.
CompuNet Clinical Laboratories, Dayton Phlebotomist
January 2007 - March 2010
As a Phlebotomist I exhibited proficiency in blood collection by venipuncture and capillary technique of all ages. I processed all specimens in accordance with lab requirements including those of HIPPA and OSHA.
Sinclair Community College, Dayton, Ohio Business Management *Currently Seeking*
DenMar Career Based Training, Dayton, Ohio Certified Nursing Assistant
Miami Valley Career Technology Center, Dayton, Ohio Phlebotomy
Chaminade Julienne, Dayton, Ohio High School Diploma
Over 5 yrs of scheduling and customer service experience.
Excellent Written and Verbal communication Skills.
Strong Interpersonal Skills with the ability to work effectively in a diverse, fast paced and atmosphere.
Proactive Leader that pays attention to detail.
Proficient in Microsoft Word, Outlook, and powerpoint. Advance experience in Microsoft Excel.