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Customer Service,Microsoft Office, receptionist, scheduling

Durham, NC
September 07, 2018

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Aaron Queen

Veterinary Assistant (*yr), Client Service Coordinator(customer service)(7yr), Office Aid (4yr) - Banfield Pet Hospital Durham, NC 702-***-****

Financially Assisting customers and relating to their financial limitations and needs. I would like to work with a company dedicated to financially pleasing clients As well as personal exercises with clients and pets Work Experience

Veterinary Assistant/Client Service Coordinator Banfield Pet Hospital - Wake Forest, NC 2012 to Present I have acquired the skill to do Jugular and Saphenous vein blood draws as well as selling wellness plans(animal health packages). I also assist the Veterinarian in diagnostic testing, radiographs, as well as animal restraint, and euthanasias

● Have acquired great customer service skills in working at the reception desk

● scheduling appointments, taking messages,

● marketing sales, and

● assisting happy customers as well as dissatisfied while always staying professional no matter what the situation at front desk.

● stocking/ inventory

● Assisting in special orders or items that are put on “hold”

● I have helped increase total yearly sales by recommending the wellness plan services as well as medications, and the pricy detailed health treatment plans/costs to our clients.

● Great at building client business relationships

● Basic math skills for receiving/refund/account inquiries

● Has also acquired skills in detailed cleaning sanitation.

● Sell optimal wellness plans/services

● Discuss estimates/treatment plans (best cost effective way) Cashier/stocker/marketer Loaf - Halifax, VA 2009 to 2010 Organized clothes/shoes/toys from sizes and ages on racks

● Developed and more detailed way to organize products to appeal to clients

● Have done a little bit of marketing indoors and outdoors to appeal to buyers

● Assisting customers in products that they were looking for Cashier McDonalds - Roxboro, NC 2009 to 2009

Prepared the fast food: fries

● Conducted a cash register

Parachute Company, Roxboro Nc Inventory Keeper

● Kept a computer record of things sold

● Have experience in Spreadsheet

● Microsoft office savy

Daycare Assistant Roxboro, NC May 2008 to May 2008 Took parent child development where I had to work in a daycare for a month and kept a log of my learned skills. Education

Louisburg College - Louisburg, NC July 2009

Zion Christian Academy - Roxboro, NC June 2009

Person High School August 2004 to 2008


● Pet insurance/wellness plans sales as well as any customer questions regarding plan/insurance details, schedule appts.,Microsoft office,Veterinary Assistant,office aid,cutomer service(6-7yr exp.),cashier(6-7yr) Additional Information

Veterinary Assistant for 5 years,

● Blooddraws, scheduling, lab findings/results,

● Especially skilled at bloodraws, customer/patient assisting, running labwork

● Proven to have an ability/talent for working in chaotic situations knowledge Expertise

● Great with customers with financial issues

● Well with stocking

● answering customer calls as well as answering their questions

● following up calls for customer satisfaction and understanding COMPUTER SKILLS

Microsoft office

● Word

● Excell

● Powerpoint

LANGUAGES English : Native language

Contact this candidate