Contract Management, Financial Analysis, Business Operations

Patricia Smith-Siddiqi

Fairview, TX *****

469-***-**** **********@*******.***

Financial Management Business Operations Project Management

Accomplished Business Operations and Project Manager with a strong background in financial analysis, data analytics, financial modeling and planning, budgeting, forecasting, project management and contract management. Highly successful at developing business strategies that reduce expenses, increase overall profitability, and streamline processes to improve business efficiency.

AREAS OF EXPERTISE

Financial Analysis & Reporting

Data Analytics

Financial Modelling

Budgeting

Financial Planning & Forecasting

Financial Variance Analyzation

Leadership

Operational Planning

Project Management

Process Improvement

Resource Planning

Legal Analysis

Business Process Improvement

Business Operations Management

Business Case Planning & Development

Contract Negotiations & Management

Cloud-based Documentation

Lean Six Sigma Green Belt

Technical Skills: SAP, SAP-BPC Budgeting Tool, Advanced Microsoft Excel, Microsoft Office, Negotiation, Emptoris (Contract Management), Contract Management System, Content Management System (Document Repository), Erisite, Eridoc, REPLIR and Livelink.

Professional Experience

ERICSSON INC., Plano, TX 2010 - 2018

Business Operations Manager II 2013 - 2018

Global organization with over 156 employees in 22 Cost Centers representing 5 different currencies.

Managed all financial transactions for a global organization that involved annual budgets of $25M.

Performed comprehensive analysis of monthly financial expenditures to ensure alignment with budget.

Prepared monthly projected forecasted financial variance analysis at unit and individual cost center level.

Prepared and presented monthly executive level financial reports and updates.

Managed financial forecasting and budgeting process for a global organization of > 156 employees.

Provided business analytics and financial support on internal cost savings programs and strategic initiatives.

Managed resourcing, internal purchase requisitions and purchase order processes.

Managed month end and year end close procedures including submission of all journal entries.

Established financial models for cost improvement programs and other strategic business initiatives.

Focused on continual process improvement (systems, procedures) to improve the quality of financial information and reduce cost.

Mentored and trained financial analyst.

Collaborated with project team in defining, testing and implementing a global Cloud-based document authoring and storage repository (Content Management System, "CMS").

Tracked, calculated and reported utilization status and KPIs of service delivery tools designed to increase business efficiency and reduce costs across ten global market regions

Key Achievements:

Automated the organizational financial analysis and reporting processes that increased bandwidth by 25%.

Calculated, tracked and prepared monthly executive summation for 39 global cost improvement programs that delivered $250M in annual savings.

Legal Product Area Support 2011 - 2013

Served as the Legal Department liaison to research and interpret key contractual terms that were critical to business operations and revenue.

Rendered expertise and support to cross-functional teams on the integration and transition of newly acquired GSM businesses from Nortel to Ericsson.

Oversaw the distributor renewal process for all PPX resellers to ensure compliance with Ericsson distributor appointment and renewal policies.

Conducted negotiations for major multi-million-dollar global reseller contracts and drafted new reseller agreements and contractual amendments.

Key Achievements:

Developed reseller agreement templates that provided a standardization of terms to enable personnel to conduct business more efficiently with less cost in manpower.

Law Department Leader, Product Area Support 2010 - 2011

Directed the legal work stream migration activities by addressing contractual inquiries, facilitating revenue recognition and leading the efforts to transfer all contracts and related documents from Nortel Networks Inc. to Ericsson legal systems.

Delivered expertise and business support in all legal matters relevant to the newly acquired GSM business from Nortel.

Key Achievements:

Developed a business process to establish and review NDA and testing agreements that provided standardization and consistency for a more efficient and effective process.

NORTEL NETWORKS, INC., Richardson, TX 1999 - 2010

Contract Administration & Management Leader 2003 - 2010

Developed and implemented cross-functional processes and tools to enable distribution of contractual revenue recognition and logistics information critical to all organizations supporting the sales order process.

Established a UCC filing process to protect the financial interest in products sold until the receipt of payment.

Drafted, negotiated and executed purchase and service agreements in support of Sales organization.

Developed processes and workflows to deliver simplification and visibility to commercial contracts.

Delivered global support and project management to the lean six-sigma project involving the establishment of a global contract database (“Emptoris”).

Interviewed experts involved in the end to end process to assess processes and contractual needs. Captured workflow, analyzed input, defined contracting system requirements, compiled RFI, selected vendor and managed all aspects of system rollout, including migration of 15K legacy contracts to the new contracting tool. Project completed within the allocated budget and committed implementation date.

Key Achievements:

Designed and implemented a new comprehensive global contracting system that included user training and process documentation to standardize processes across functions, regions, and business units.

Through effective management, contract team members exceeded performance metrics year-over-year.

Streamlined and simplified contracting processes that increased efficiency by 50%.

Consistently maintained ISO certification for all Contract Management business processes.

Established a process to proactively collect tax exemption for customers that resulted in a 30% reduction in invoicing disputes.

Director Contract Management, Legal 2001 - 2003

Managed Law Department professionals responsible for implementing and maintaining the legal systems and developing departmental processes.

Developed business strategies to support effective contract management designed to optimize corporate earnings.

Maintained open communication with various organizations to implement contract process improvements to better support North American customers.

Negotiated complex and high value Purchase Agreements, Master Service Agreements, Non-Disclosure Agreements, SLAs, and SOW’s for North American Sales organization.

Key Achievements:

Developed an online system to streamline contracting processes and provide definitions of key contractual terms to be used by fulfillment organizations.

Created contract templates to be used by the Law Department for North America sales businesses.

implemented a process to secure executed purchase agreements for the Direct Touch Enterprise Business Unit which reduced risk and improved order validation and revenue collection.

Director of Contracts, Carrier Networks 1999 - 2001

Directed the Contract and Negotiation Department with locations throughout North America.

Managed contracting professionals responsible for negotiating and executing revenue generating contracts for the carrier, access, transport and utility markets in excess of $5B annually.

Aligned contracting processes across various business units in an effort to minimize risk, reduce duplication of efforts, maximize profits, and increase business efficiency.

Served as a member of the Carrier Networks Steering Committee to establish a cross-functional integration of end-to-end sales and fulfillment process to reduce business risks and improve CSAT and cash revenue.

Key Achievements:

Designed templates that defined standard terms and conditions to support carrier business requirements.

Implemented a process to communicate key contractual terms for downstream organizations responsible for fulfillment, order booking, scheduling and cash collection.

Education & Training

Bachelor of Science Degree Candidate - In Process

Lean Six Sigma Green Belt Training

Leadership Academy 1 & 2

Management Leadership Forum 1 & 2

Situational Leadership

Assertive Management and Conflict Resolution

Leading Group Interactions

Seven Habits of Highly Effective People

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