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Customer Service Administrative Assistant

Berwyn, IL
September 07, 2018

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Linda Hu

**** * ******** ******

Berwyn, IL *****

(708) 968 - 2390

With over five years of experience in administrative support, sales, and customer service, I have developed crucial organizational and communication skills that have enabled me to become an efficient and dependable team member. Through my occupational experiences as well as knowledge and proficiency with Microsoft programs, I am capable of managing several job functions with diligence and urgency.


Rosin Eyecare, Berwyn-IL: June 2016 - Present

Administrative Assistant

● Compilation, maintenance, and distribution of business merchandise

● Preparation and analyzation of return records and inventory control

● Processing patient orders via authorized vendors

● Handling of administrative requests and queries from senior managers

● Maintaining and updating policies for loss prevention and quality control

● Calendar management and scheduling

Urban Outfitters, Oakbrook-IL: May 2014 - September 2015 Sales Associate

● Maintenance and display of visual merchandise

● Provide excellent customer service by answering customer inquiries and providing solutions to any concerns with courteousness

● Foreseeing inventory control, loss prevention, and safety standards of company policies South-East Asia Center, Chicago-IL: August 2012 - January 2013 Teaching Assistant

● Planned activities to further learning in mathematics and reading comprehension

● Implementation of strategies to foster awareness and promote coordination between team members

● Contribute towards child development and promotion of managed care via conferences between teachers and parents

● Preparation and distribution of reports that depict the growth of students EDUCATION:

University of Illinois at Urbana-Champaign, C hampaign, IL

● Bachelor’s of Liberal Arts and Sciences - Psychology

August 2013 - December 2017

J. Sterling Morton West High School, B erwyn, IL

● High School Diploma

June 2012

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