Customer Service Microsoft Office
Resume:
Tonia Guerin
QA/Customer Service
Yakima, WA
********@*****.***
I have over 20 yrs experience in customer service and management. I am profient in Microsoft Word, Excel and Outlook. I am able to multitask and work with well with people or alone Authorized to work in the US for any employer
Work Experience
QA Tech II
Tree Top Inc - Yakima, WA
February 2017 to Present
• In charge of pulling sample and grading the the product to to insure customers specifications are met.
• Testing the moisture of the product to make sure it meets customer specifications
• Communicated with leads and supervisors about product that is out of spec
• Writing pallet tickets
• Interring all final grades,defects and mositures into record book and the computer.
• Responsible for calibration of all lab equipment. Lead line server
Old Country Buffett - Yakima, WA
January 2016 to August 2016
• Responsible for keeping lines full of food.
• Insuring that food is fresh and hot.
• Greet customers and answer any question they might have.
• Running cash register
• Counting of all monies at end of shift and pulling nightly reports. QA lab tech
Seneca Foods - Sunnyside, WA
March 2012 to December 2014
• Testing cans of fruit to insure they meet customer satification
• Communicated with leads and supervisors when product was out of spec.
• Pulling raw grades to test sulfer and sugar levels
• Wrote out pallet tickets
• Interring all findings in to movex computer program and record logs Manager
AM PM Mini Mart - Yakima, WA
February 2006 to December 2010
• Responsible for scheduling of 7 employees
• Responsible for all ordering and stocking of merchandise
• Handeled customer complaint.
• Responsible for counting of all money and doing bank runs.
• Pulled end of day reports and entering all information into computet Education
Certificate program in Business Technology
Yakima Valley Community College - Yakima, WA
August 2008 to July 2009
Skills
Microsoft Office, PowerPoint,
Additional Information
I am able to multitask and follow directions.i am willing to learn new things.
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