Christelle Tassu Kemoue

**** * ***** ***, *** ** (815) 630 11

Chicago, IL, 60626 ac6yrx@r.postjobfree.com

Education

Loyola University Chicago, Quinlan School of Business Chicago, IL

Bachelor of Business Administration, Economics August 2015

GPA: 3.6/4.0

Dean’s List

Experience

Business Development Analyst Exelon Chicago, IL November 2015 - April 2018

Worked closely with National sales managers to create customized contracts detailing products and pricing quotes for retail electricity.

Assisted national Senior Business Development Managers in the on boarding process of new customers, and the renewal of contracts with existing ones.

Contributed to the generation of over $ 15 000 000 in revenue through pre and post deals operations and support.

Analyzed and processed customer requests using Excel and internal pricing tools.

Tested and facilitated the launch and implementation of Salesforce as the new CRM

Trained new hires on the company CRMs; from the creation of new customer accounts in to the generation of executable contracts.

Coordinated rapid and seamless flow of information between internal and external customers including key internal operational groups

Reviewed contracts to ensure accuracy before booking and enrollment of customers

Identified and resolved operational problems arising in a timely and efficient manner, by also using Agile Methodologies.

Clients Relation Associate Tao Trading Chicago, IL August 2015 - November 2015

Sold spa equipment to Canadian customers online and over the phone. Provided customer care in French and English and processed customer complaints improving retention rate by 15%

Coordinated the shipping of orders from Warehouse in British Columbia, CA

Updated accounting records and balanced books.

Administrative and Development Intern Hoopis Financial Group Chicago, IL Summer 2015

Prepared pre-client meeting activities such as preparation of meeting agendas, client paperwork, Investment Policy statements, asset allocations as well as post-client meeting tasks.

Performed financial situation analyses, and coordinated planning implementation with outside professionals

Prepared financial projection using financial planning software

Transcribed data to worksheets and entered data into Salesforce for use in preparing documents and adjusting accounts.

Conference Services Front Clerk Loyola Conference Services, IL May 2014 - June 2015

Made room reservations for prospective guests over the phone and in person. Provided check in

Filed out all necessary paperwork needed to invoice the guests

Charged of the closing of guests’ bills and collect payment on any charges not covered by the master invoice.

Volunteerism

Tax Preparer Center for Economic Progress, IL February 2013 - April 2015

Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances

Prepared electronic clients’ federal and state income tax returns using tax software.

Leadership

Loyola Economics Forum Treasurer Loyola University Chicago, IL August 2014 - August 2015

Requested funding, and managed the organization’s budget of $3000

Collaborated with vendors in the planning of events and allocation of the budget

Maintained financial records of the organization.

Skills

French (Native), English (Fluent)

Computer: Microsoft Office, STATA, Agile, SQL

Behavioral: Quick Learner; Excellent Team member, Critical thinking.

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