Christelle Tassu Kemoue
Chicago, IL, 60626 firstname.lastname@example.org
Loyola University Chicago, Quinlan School of Business Chicago, IL
Bachelor of Business Administration, Economics August 2015
Business Development Analyst Exelon Chicago, IL November 2015 - April 2018
Worked closely with National sales managers to create customized contracts detailing products and pricing quotes for retail electricity.
Assisted national Senior Business Development Managers in the on boarding process of new customers, and the renewal of contracts with existing ones.
Contributed to the generation of over $ 15 000 000 in revenue through pre and post deals operations and support.
Analyzed and processed customer requests using Excel and internal pricing tools.
Tested and facilitated the launch and implementation of Salesforce as the new CRM
Trained new hires on the company CRMs; from the creation of new customer accounts in to the generation of executable contracts.
Coordinated rapid and seamless flow of information between internal and external customers including key internal operational groups
Reviewed contracts to ensure accuracy before booking and enrollment of customers
Identified and resolved operational problems arising in a timely and efficient manner, by also using Agile Methodologies.
Clients Relation Associate Tao Trading Chicago, IL August 2015 - November 2015
Sold spa equipment to Canadian customers online and over the phone. Provided customer care in French and English and processed customer complaints improving retention rate by 15%
Coordinated the shipping of orders from Warehouse in British Columbia, CA
Updated accounting records and balanced books.
Administrative and Development Intern Hoopis Financial Group Chicago, IL Summer 2015
Prepared pre-client meeting activities such as preparation of meeting agendas, client paperwork, Investment Policy statements, asset allocations as well as post-client meeting tasks.
Performed financial situation analyses, and coordinated planning implementation with outside professionals
Prepared financial projection using financial planning software
Transcribed data to worksheets and entered data into Salesforce for use in preparing documents and adjusting accounts.
Conference Services Front Clerk Loyola Conference Services, IL May 2014 - June 2015
Made room reservations for prospective guests over the phone and in person. Provided check in
Filed out all necessary paperwork needed to invoice the guests
Charged of the closing of guests’ bills and collect payment on any charges not covered by the master invoice.
Tax Preparer Center for Economic Progress, IL February 2013 - April 2015
Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances
Prepared electronic clients’ federal and state income tax returns using tax software.
Loyola Economics Forum Treasurer Loyola University Chicago, IL August 2014 - August 2015
Requested funding, and managed the organization’s budget of $3000
Collaborated with vendors in the planning of events and allocation of the budget
Maintained financial records of the organization.
French (Native), English (Fluent)
Computer: Microsoft Office, STATA, Agile, SQL
Behavioral: Quick Learner; Excellent Team member, Critical thinking.