Kenneth J. Flotildes, MBA, CPIM
Fulton, MD 20759
Supply Chain Professional with progressive experience in distribution, warehousing, logistics, materials management, manufacturing, planning, and procurement management.
Versatile and committed team player focused on continuous improvement and organization goal attainment. Driven to identify opportunities to streamline business processes, systems, and procedures to increase efficiencies and leverage resources.
Areas of Expertise:
Operations & Logistics Management
Supply Chain Analysis
Employee Training & Development
Planning & Capacity Management
Customer Relations Management
New Product & Process Implementation
Teambuilding & Leadership
Cost Control and Reduction
Systems and Software:
Jennifer by Lucas
PRIORITY EXPRESS COURIER
Terminal Manager / Annapolis Junction, MD / October 2017 to June 2018
Aligned daily courier delivery operations of $4MM satellite location servicing government, pharmaceutical, retail, and private customers in Maryland, Washington, DC, and Northern Virginia.
Redesigned delivery routes to eliminate overlap, and improve resource utilization within first three months of assuming role.
Implemented staffing and work prioritization model to minimize non-value added time drivers spend in the warehouse sorting mail sacks, and enable them to commence their customer deliveries sooner. l
Prevented and mitigated customer dissatisfaction by performing actual deliveries when no drivers were available in order to meet delivery expectations.
Negotiated 10% rate reductions with independent service providers and suppliers, and controlled facility and equipment expenses to comply with terminal’s operating budget.
MARYLAND FOOD BANK
Volunteer / Baltimore, MD / July 2017 to September 2017 l Assisted community outreach program administrators with selection of donated food products and loading on to vehicles.
Inspected and sorted freshest available donated produce suitable for food program.
Packaged cooked meals destined for underprivileged senior centers and schools.
JOHNS HOPKINS HOME CARE GROUP
Assistant Director, Distribution / Baltimore, MD / December 2014 to June 2017
Directed 54 staff members responsible for procurement, inventory control, dispatching, distribution, receiving, picking, packing, shipping, and equipment maintenance to support mission of delivering infusion medication and durable medical equipment (DME) to patients in a home care setting.
Implemented logistics software system and smartphone application “Apacheta” used in the creation, optimization, and real-time tracking of delivery techs on their respective routes.
Designed “Distribution Analytics” tool in Tableau with system developer that transformed data into comprehensive metrics tool providing visibility to order volume by division, on-time service level, individual driver productivity, and order activity by geographic location.
Launched newly created analytics for cross-functional staff to monitor key operating parameters, and adhere to business rules to efficiently meet patient delivery requirements and reduce labor expenses. l
Revamped the delivery model for a key hospice healthcare provider, which resulted in the on-time service level improvement from 65% to ~90% within two months.
Eliminated non-value-added activities, and established new process for staging, and loading patient equipment and supplies by route instead of FIFO, which reduced unnecessary overtime by 35%. l
Responsible for replenishment of $1MM of inventory located in main distribution site and 25+ satellite vendor closets.
Warehouse Operations Manager / Rancho Cucamonga, CA / August 2007 to November 2014
Facilitated ongoing strategic management and tactical support as onsite manager for Company within a third-party logistics (3PL) environment. Accountable for planning, logistics, quality, and international trade for internal customers and overseas suppliers.
Worked independently to establish the successful start-up of $60MM logistics operation in a 330K ft2 warehouse. Integrated and aligned company SOP’s, quality assurance requirements, and best demonstrated practices within contracted 3PL’s operations to achieve KPI’s and cost-savings within 12 months of start-up.
Developed and implemented process that enabled replenishment center to function as cross-dock operation thereby creating a new value-added service offering and generating more revenue activity. l
Orchestrated project relocating sterilized product from El Paso, TX to Rancho Cucamonga, CA, and achieved on-time completion of project with savings of over $500MM in annual transportation, labor, and inventory savings.
Administered Green Belt Project which combined freight destined for multiple customer locations within the same metropolitan area, yielding a reduction in damage claims, and $50K in annual freight savings.
Spearheaded initiative to address high rate of damaged packaging arriving at replenishment center. Worked in partnership with packaging engineers, internal business units, and their respective suppliers on packaging changes and supply chain solutions. Efforts resulted in 75% reduction in damaged freight, 2-3% improvement in network-wide customer service level, and reduction of transportation costs related to reverse-logistics.
Overhauled administrative receiving process, which resulted in the reduction of dock-to-stock time from 4 days or more to less than 24 hours. Utilized Lean Six Sigma principles and methods to identify non- value added activities and streamline documentation process. JOHNS
Materials Manager / Riverside, CA / May 2004 to August 2007 l Planned, directed, and controlled purchasing, capacity, planning, and warehouse activities for $61MM plastics injection molding, extrusion, thermoforming, liquid-filling operation.
Fostered and strengthened teamwork between materials and planning direct reports within a dual-structure organization operating in Riverside, CA and Mexicali, Baja California, Mexico.
Achieved 99% accuracy results for finished goods physical inventory for three consecutive years.
Guided Lean Six Sigma initiative as project sponsor, which resulted in a changeover cycle time reduction from 1 full day to 2-3 hours for liquid filling operation, and increasing production capacity.
Warehouse Superintendent / Ontario, CA / February 2001 to May 2004
Managed staff of 64 permanent and temporary warehouse workers responsible for receiving, stocking, picking, packing, shipping, and inventory activities for a Custom Medical Kitting operation.
Earned company’s 2004 Innovation award for role as on-site project leader for three-facility initiative that implemented a voice-recognition WMS “Jennifer” to improve efficiency, accuracy, and reduce operating costs.
Collaborated and worked alongside plant engineering staff and contractors to install additional racking, shelves, and equipment during nights and weekends to avoid interruption of normal production activities.
Master Scheduler / Temecula, CA / August 1998 to February 2001
Reconciled weekly MPS for a 9 million unit per week product line.
Created weekly production plans for subcontractors in Mexico, Korea and Southeast Asia, England, and Italy.
Interfaced with global production control sites for various production issues.
Addressed order inquiries and expedited requests from customer service groups.
Material Control Supervisor / El Segundo, CA / May 1996 to August 1998
Planned, procured, warehoused, and inventoried precious metals, chemicals, and specialized raw materials for integrated circuit manufacturing.
Monitored raw material consumption rates and adjusted procurement schedules to maximize inventory turns.
Implemented an ABC cycle counting program and maintained inventory accuracy of 98% or better.
Successfully negotiated favorable pricing contracts and introduced vendor managed inventory program to support cost saving initiatives.
Education and Training:
UNIVERSITY of PHOENIX Ontario, CA
Masters Degree, Business Administration
CALIFORNIA STATE POLYTECHNIC UNIVERSITY – Pomona, CA Bachelors Degree, Operations Management
EL CAMINO COLLEGE Torrance, CA
Associates Degree, Business Administration
CARDINAL HEALTH Waukegan, IL
Lean Six Sigma – Green Belt and Sponsor Training
UNIVERSITY of CALIFORNIA Riverside, CA
Certificate in Production Management
AMERICAN PRODUCTION and INVENTORY CONTROL SOCIETY (APICS) Certified in Production and Inventory Management