Customer Service Sales

Skills

• Time management ability

• Results-oriented

• Enthusiasm

• Customer service

• Inventory management

• Outgoing personality

• Accurate money handling

• Team player mentality

• Verbal/written communication

• Merchandising knowledge

• Reliable and punctual

• Energetic self-starter

• Ability to mediate disputes

Mobile: 870-***-****

Email: ***************@*****.***

Location: 101 Bogil Rd. Apt. 5, Paragould, AR 72450

Brianne Herrera

Education

High School Diploma: Sloan Hendrix High School - 2008 - Imboden, AR United States

^ 3.75 GPA

^ Salutatorian

^ Top 10% in class

^ Received multiple Honors Awards

Experience

Burger King

Assistant Manager

10/2015 - 08/2018

Pocahontas, AR

Job Description:

Efficiently addressed customer issues to ensure quick and successful resolution.

Encouraged team members to up-sell additional products to purchasing customers.

Managed team of 9+ employees

Communicated information to customers about product quality and value.

Maintained friendly and professional customer interactions.

Kept an eye on building premises for loss prevention and security purposes.

Opened and closed the store, which included counting cash drawers and making bank deposits.

ROSS Dress for Less

Sales Associate

03/2009 - 08/2015

Land O Lakes, FL

Job Description:

Increased purchase totals by recommending additional items.

Administered all point of sale opening and closing procedures.

Listened to customer needs and preferences to provide accurate advice.

Explained information about the quality, value and style of products.

Completed purchases with cash, credit and debit payment methods.

Operated a cash register to process cash, check and credit card transactions.

Worked flexible schedule to accommodate changing customer levels.

Answered incoming telephone calls with professional and knowledgeable responses.

Summary

I am a goal-oriented, friendly, multi-tasker, dependable, and extremely driven individual. Proficient in customer service, managing all areas of sales and customer service, and outstanding organization skills. Familiar with cash register and service desk operations. Equipped with 7 years of experience and a proven ability to meet and exceed goals.

Special Skills

Professional Skills:

Being familiar with accounting theory

Mastering share option,futures and foreign currency hedge.

Mastering risk management.

Grasping balance sheet,cash flow report and other financial statements.

Language Proficiency:

Excellent reading and writing ability, good listening and speaking ability.

IELTS 6 points.

Chinese(fluent in Cantonese,Hakka and Putonghua)

Contact this candidate