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Customer Service Maintenance

Location:
Washington, DC
Posted:
September 06, 2018

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Resume:

ERIK ERNUGH SPENCER

**** ****** ***** ********* *** 104

WASHINGTON DC 20220

PRIMARY CELL 202-***-**** ALTERNATE CELL 240-***-****

ac6yho@r.postjobfree.com

SUMMARY

Mr. Spencer has multiple years of diversified experience within a support service environment and an excellent team member orientation. He is a skilled service worker, results-driven professional, with solid experience and a proven record of achievement in program, project, operations, finance, quality assurance and customer service. Maintain a friendly, efficient, and positive customer service attitude toward customers, clients, and co-workers. Is anticipative of/responsive to customer needs.

SECURITY CLEARANCE

Public Trust

PROFESSIONAL EXPERIENCE

Little Lights Clean Green, Lead/Driver Washington, DC - March 2018-Present - Mrs. Mary 202-***-****

Responsible for the cultivation and care of the landscaping and grounds surrounding a business or building. Plants flowers, mows, pulls weeds, repairs structures, and maintains outside of building. Perform grounds keeping and building maintenance duties.

Mows lawn either by hand or using a riding lawnmower; Cut lawn using hand, power or riding mower and trim and edge around walks, flower beds, and walls. Landscape by planting flowers, grass, shrubs, and bushes. Apply pesticide to rid grounds of pests such as mosquitos, wasps, ticks, and others. Apply fertilizer to ground to enhance growth. Shovel snow from walkways and sprinkle ice down to keep people from falling. Perform routine maintenance duties such as applying plaster, fixing fountains, and other duties. Sweep walkway of debris.

Cut down tree limbs that are posing a danger. Trim shrubs and pull weeds. Perform minor repairs and maintenance procedures on equipment utilized in grounds keeping. Install lawn furniture. Rake, mulch, and prune the grounds as needed. Install rock, cement, lighting, water, and furniture. Water plants and grass as needed and apply fertilizer.

Did Lake, Incorporated - Food and Drug Administration – Federal Contractor

Silver Spring, Maryland “Recycle Technician” January 2017 – June 2017

Michael Boyd 301-***-****

Independently manage, cleans offices space, pantry, bathrooms and service equipment. Responsible for building

and grounds maintenance. Assists other workers with repairs to various facilities and grounds, moderately heavy physical

effort and the use of common manual hand tools and equipment (e.g., hatchets, clippers, shovel, crow bar, screw drivers, hand

saw, hand truck, dollies) and power equipment (e.g., lawnmowers, wet vacuums, steam cleaners, low-pressure sprayers, hand

buffers). Cleaning lobby of the buildings annex and Child Care Center.

Removing garbage, emptying receptacles, clearing walkway and driveway; cleaned windows, scrubbing the tile trims in

bathroom and keeping outside public areas clean. Operates heavy power cleaning equipment. Drives motor vehicles and

performs other assigned duties. Loads and unloads materials and equipment. Performed vehicle maintenance in accordance

with established instructions, rules and regulations. Cleans working area upon completion of assignments, and removes waste

materials from the area. Cleans and cares for tools and equipment assist with deliveries, maintaining and fixing minor problem

with the equipment. Performs other duties as assigned:

J.C.M.S Walter Reed Forest Glen – Contractor

Silver Spring, Maryland “Material Handler/Floor Care Worker” January 2016- January 2017

Mr. Jason 202-***-****

Manage with efficiency physical inventory, arrange furniture and secure equipment in transport vehicles, directs the loading of

shipments received from warehouse and receiving activity. Provides good judgment and discretion to track down

appropriate resources and information to staff and visitors. Understand and operates all types of equipment necessary for

project work. Adheres to all policies, standards and maintains a professional dress at all times while working. Disassembly of

systems into components, subcomponents and commodities. Place salvage/recycle material in proper staging area. Follow

production standards and record productivity. Assist in loading and unloading trailers. Manage the disposition of materials and

supplies by recording units delivered and location of units. Uses company box truck for transportation of materials between

buildings and maintains material-handling equipment by completing pre-use inspections. Dispositions returned material and

supplies from production. Verifies materials and supplies part number, lot number, and quantity before placing materials in

stock.

Understands the principles of hard surface floor maintenance and uses proper procedure on hard floor care (stripping &

refinishing, burnishing, spray cleaning and spray buffing). Utilize automated floor cleaning equipment according to schedule

for cleaning of large area of floor surface. Use the proper procedures on carpet and upholstering (shampooing, damp surface,

extractions, spot cleaning, vacuuming, etc.). Operate the industrial floor care equipment as assigned. Perform maintenance and

restorative processes for all floor surface types. Remove trash, recyclables, used supplies and equipment from assigned work

area. Clean and disinfects receptacles carts as needed. Understand and operates all types of equipment necessary for project

work. Place salvage/recycle material in proper staging area. Oversees process and administration for recycling of scrap wire

Collects and distributes to main collection area.

Did Lake, Incorporated - Food and Drug Administration – Federal Contractor

Silver Spring, Maryland “Recycle Technician” March 2012 – December 2016 Contract ended

301-***-****

Independently manage, cleans offices space, pantry, bathrooms and service equipment. Responsible for building and grounds

maintenance. Assists other workers with repairs to various facilities and grounds, moderately heavy physical effort and the use

of common manual hand tools and equipment (e.g., hatchets, clippers, shovel, crow bar, screw drivers, hand saw, hand truck,

dollies) and power equipment (e.g., lawnmowers, wet vacuums, steam cleaners, low-pressure sprayers, hand buffers). Cleaning

lobby of the buildings annex and Child Care Center. Removing garbage, emptying receptacles, clearing walkway and driveway;

cleaned windows, scrubbing the tile trims in bathrooms and keeping outside public areas clean. Operates heavy

power cleaning equipment. Drives motor vehicles in performance of assigned duties. Loads and unloads materials and

equipment. Performs vehicle maintenance in accordance with established instructions, rules and regulations. Cleans working

area upon completion of assignments, and removes waste materials from the area. Cleans and cares for tools and equipment.

Assist with deliveries, maintaining and fixing minor problem with the equipment. Performs other duties as assigned:

Diversified Environmental - 2800 10th St NE, Washington, DC 20017 – (Demolition Worker)

2010- 2011 - Contact Richard Byrd 202-***-****

Independently manages the demolition and clean up on buildings, schools and remodel projects; Parts/Supplies Runner

internal and external. Assist in trash/recycle debris removal in Facilities shops. Assist Facilities Technicians, operate the

Tram and all related duties functions. Ensure all storage areas and shops are kept clean and orderly; Change out propane tanks

for heaters operate forklift, Sky Trek and other heavy machinery to complete assigned tasks.

Interior, National Park Service, National Mall & Memorial Parks (Temporary Seasonal) 900 Ohio Drive, SW

Washington, DC 20024 “Laborer” - WG-3502-03 40 hours per week –Salary $13.54 -May 2009 – September 2009

Contact: Supervisor: Mr. Covington 202-***-****

Independently maintain the National Mall & Memorial Parks, by providing building services with my expertise, physical ability

and effort of a series of assigned labor tasks necessary to maintain park grounds. Manage large lawns using industrial,

Walking-type power movers (one or cutting decks, mechanical control and attachable implements) or simple riding-type

movers. Collect trash from park grounds, cleans restrooms, concession stands, other areas and facilities as required. Loads,

unloads trash and debris into trash packers, dump trucks and other park services vehicles and receptacles. Used hand tools,

requiring heavy physical effort. For example digging in hard and compact ground, simple grading and sloping of turf areas.

Assemble a variety of tasks with hand tools requiring heavy physical effort such as digging in hard and compact grounds and

simple grading and sloping turf. Maintain checks filters, fluids and advise of any needed repairs.

Bureau of Prisons, Building Service Unit, Facilities Services; 200 Indiana Avenue Northwest, Washington, DC

(Part-Time) evenings May 2007 – January 2008 – Custodial

Independently managed all custodial services that involved cleaning offices, and disinfect rest rooms, replenished soap, towels

and other supplies, corridors, rest rooms, storerooms, carpets, stairways. Floor maintenance, stripping, waxing, buffing,

vacuuming, removing stains, washing walls, windows, collecting and discarding trash and debris using equipment and supplies.

Collect bales of waste and recyclable materials, maintained minor repairs of office furniture and other items. Secured and

removed handled hazardous waste, property disposed using material handling equipment.

CERTIFICATIONS AND LICENSE

District of Columbia Driver License

EDUCATION

Department of Labor Job Corps 2004

RELEVANT TRAINING AND DEVELOPMENT

American Flaggers Safety Service Association 2011; Customer Service Excellence August 2007

Brick & Cement Mixing 2007 Heavy Duty Cleaning Equipment 2007;

Accident Prevention 2007; Personal Protective Equipment 2004

Heavy Lifting & Safety Training 2007 Asbestos Awareness 2004

Construction 2004

REFERENCES

Terry Johnson – McDonald’s Restaurant 202-***-****

Heather Hay – Department of Defense 202-***-****

Nicole Mintz – Prince George’s County Public School 240-***-****



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