Accounting AP, AR, Customer Service, Administrative and Sales skills.

Cecelia James

E-mail: **********@*****.***

Cell: 602-***-****

PROFILE

Experience in Accounts Payable/Accounts Receivable, Administrative Assistant and Customer Service. Recognize for taking initiative, detail oriented, analytical and problem solver.

COMPUTER EXPERIENCE

MS Word, Excel, Outlook and Access, PACS, AP50, Business Tracker, Crystal, E-Deals, MAS 90, Lawson, QMF, People Soft / Oracle Program, Share Point, IBanking, ePayables, Timberline, Pro Cash, Tech Excel and Service First.

EXPERIENCE

FIRST AMERICAN TITLE Scottsdale, AZ 09/2012 - Present

Associate Accounting Analyst

Customer Service answer incoming calls. Create customer service tickets in Service First.

Transfer internal and external calls to various departments and agencies to resolve problems.

Assist in Account Receivable in posting payments, write off and refunds.

Researched disputed and non-payment invoices.

Post entries to accounting records, handle routine transaction, disbursements and remittances.

SHAMROCK Phoenix, AZ 12/2011 – 4/2012

Accounts Payable

Bar code and scan invoices for weekly payments.

processed approximately 150 invoices for divisions assigned.

Receive entire company’s incoming mail, sort and distribute to appropriate departments.

Process daily deposit for Accounts Receivable.

Researched disputed and non-payment invoices.

Prepared weekly statement mail out, monthly bids mail out and photocopies.

Allocate monthly office equipment usage and paper usage for mail department.

Customer Service with Vendors and Employees.

SAFEWAY CORPORATION Phoenix, AZ 6/2010 – 8/2011

Allowance Audit Specialist

Researched and audited vendor monthly statement, aging reports and credit memos.

Researched open credits, if credit was due to company, filed audit claim.

Called vendors to confirm credits in timely manner.

Prepared semi-annual vendor mail requesting for vendors statement for audit.

Maintained and logged vendor’s data in Access database.

Audited warehouse bills. Analyzed vendor’s bills for accuracy.

Billed various types of allowance such as price decline and price protection.

OPUS WEST CORPORATION Phoenix, AZ 4/2007 - 9/2009

Accounts Payable Specialist

Reconciled invoices and monthly credit card statements.

Supported the monthly close process and weekly check run.

Processed incoming mail for Accounts Payable Department.

Processed invoices for payment. Entered invoice data into People Soft / Oracle program.

Coded invoices for payment.

Scanned invoices and directed to appropriate department for payment approval.

Researched disputed and non-payment invoices.

Maintained vendor W-9 and 1099 tax requirements.

Processed employees expense reports.

NATIVE BROADCAST ENTERPRISE Window Rock, AZ 2004 - 2009

Sales Account Executive, Independent Contractor

Generate sales of air time / broadcast advertising, both by phone and in person, targeted

local businesses.

Interacted with marketing agencies/company media buyers/business owners, adapting sales

Media kit to meet client’s needs.

Offered value added assistance in creating effective ads and working within budget;

Negotiate rates and terms to close sales.

GTX CORPORATION Phoenix, AZ 2000 - 2002

Sales and Marketing Assistant

Marketed capital engineering equipment with long sales cycle, targeting government

clients through telesales.

Applied well developed research, presentation and negotiation skills for a close rate of 75%.

Followed up with clients, building long term relationships for aftermarket sales of

maintenance, upgrades and technical support.

Coordinated and scheduled user seminars and workshops, recruiting participants from client

engineering companies.

EDUCATION

PHOENIX COLLEGE / YAVAPAI COLLEGE Phoenix / Prescott AZ

English / Science / Mathematics / Information Technology/ Accounting

PROFESSIONAL DEVELOPMENT

Computer Training

Effective Sales Promotions

Improve Communications for Greater Sales

Increasing Sales Results

CEO Training

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