Technical Support Electrical
Resume:
OLUSOLA AKINTOLU
**** ******** ***** ***** ********, MD 20774
*******@*****.***
Being 9+years IT staff team member with broad knowledge in intertwined IT, Electrical Electronics with understanding of how multiple system interoperate to solve business at hand and business in view.
T E C H N I C A L S K I L L S
SUPPORT: configuring, Installing, maintaining and upgrading – computer hardware, application software, systems network support, equipment repairs, trouble shooting and diagnosing system, Tier I and Tier II technical support.
NETWORKING: Expert knowledge in Campus Area Network, SOHO, fiber optics connectivity, LAN copper network connection, wireless Radio connection and internet WLAN.
POWER MANAGEMENT: Installation, maintenance, repairs, troubleshooting and diagnosing LV and HV, Uninterrupted power supply (Backup) – Battery Bank, Solar energy system, generating set. Wiring, Earthing system.
EXCELLENT KNOWLEDGE OF DATA CENTER ENVIROMENT: data storage - data backup on server and tape, archiving capability. Infrastructure management- IT equipment maintenance (daily, routinely and periodic check), maintaining operational system flow of typical data center- ideal climatic condition, upholding standard data center best practice, data center cable management, rack assembly and disassembly .
SECURITY MONITORING APPLICATIONS: McAfee Antivirus products, IBM APP scan enterprise product, Banking security and monitoring software applications.
SYSTEM SOFTWARE: Microsoft Window -Microsoft Windows –XP, Vista,8.1,10. UNIX- Linux (basic)
Adept with Microsoft office suite- Word, Excel, Adobe acrobat, basic- (visio and power point)
OTHERS
Knowledge of electronics, Proficient performing research in renewable energy, electrical motors (machines), electrical power system.
PROFESSIONAL EXPERIENCE
UNIVERSITY OF ILORIN, NIGERIA Ilorin
Technologist - Computer Services and Information Technology Department. October 2012 – present
Provide multi- tiered technical support to IT Officers and respond to end-users request (Staff and Student over 25,000 capacity )
Facilitate, deploy, and manage Network communication Equipment-wireless radio, switches, network cables, racks .Fiber Optic; connectivity, maintenance, conducting diagnostic tests. Uninterrupted power supply system. Setting up equipment ICT equipment –desktop, laptop, Printer, Scanner, VOIP phone, Interactive board, presentation device, Surveillance camera.
Monitored and managed the successful delivery of projects with third parties.
Perform repairs- replacing parts, to solving IT equipment issues to advert downtime.
Maintenance of Network Operation Center infrastructure – Server room, Power farm, Core switches, Network servers, Point to point radios, access switches, distribution switches.
Design; perform upgrade and invented efficient power management system. (Battery bank – Solar system setup) to solve power problems, improved equipment safety standards.
ZENITH BANK PLC, LAGOS, NIGERIA worked in (Head Office, Business Continuity Center –Offsite, More than 30 branches as a re-leave staff) People Plus - contract personnel. Lagos
System Administrator – IT Operation and Infotech Engineering Unit April 2009 –31 August, 2011
Computing and Updating merchant information into e-business application module, performing Updating on Banking software applications, Account Opening, Updating Anti-virus on network system.
IT Operation Helpdesk Services. Manage users’ access account, respond to softcopy request and implement system monitoring security software application. Deployment and upgrading of banking Software application program to branches .Tier 1 and 2 technical support to branch system administrators’, support users in head office and in all Branches.
Branch bank IT equipment administration. Operating, maintaining -Workstation systems, CCTV, Uninterrupted Power Supply, network communication equipment to ensure maximum uptime for company services.
Data Tape administration .Providing support for database administrator- Data backup (tape and server), restoring, Data Plisting, dumping, archive, generating and printing reports. Preform conversion of small size data tape to big data tape.
OTHERS PROFESSIONAL EXPERIENCE
Citeco Technical Limited - System /Electrical Technician International Airport, Lagos
Reliance Textile Industries Limited- Industrial Electrician Ikeja, Lagos
EDUCATION
UNIVERSITY OF ILORIN, NIGERIA KWARA STATE
Post Graduate Diploma Degree, Computer Science 2017
THE POLYTECHNIC, IBADAN, NIGERIA OYO STATE Higher National Diploma, Electrical Electronics 2004
COLLEGE OF COMPUTER TECHNOLOGY, AKURE (Affiliates to Obafemi Awolowo University – UNIFES) ONDO STATE
Computer engineering diploma certificate 2000
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