Melika Haghshenas

925-***-**** ac6ydi@r.postjobfree.com 20 Norlyn Dr, Walnut Creek, CA 94596

Work Experience

Francesca’s – Sales Lead Manager January 2017- January 2018

Consistently exceeded monthly sales quota by 20% to 50%

Ranked as highest selling boutique within our district in 2017

Trained and motivated team of sales associates

Conducted strategic sales team planning

Assisted in hiring boutique’s candidates (phone screening and in-person interviews)

Lafayette Beauty Store & Salon – Assistant Manager May 2014 - November 2015

Promoted from initial sales associate position within three months of hire

Exceeded business weekly sales goals by over 25%

Managed business’ social media presence and promotional campaigns.

oInstagram- @Lafayette.Beauty Facebook- @LafayetteBeauty

Increased social media followership by 90%

Assisted in order placement with boutique’s sales representatives

Proposed new advertising and marketing ideas

Provided outstanding cosmetic customer service and sales skills

Bare Minerals – Beauty Ambassador June 2016 - January 2017

Awarded sales person of the week 15 times

Highest ranked employee exceeding monthly individual sales goal performance

Established new customer relationships and solidified existing ones

Consulted with clients to determine needs

Built guest clientele profiles in personal client book

Dr. Fang Ophthalmology Office – Medical Office Receptionist June 2011 - June 2012

Demonstrated ability to foster customer satisfactions and loyalty

Proficient in Microsoft Word and PowerPoint

Increased average number of patient charts daily from 20 to 50 within 5 months

Provided welcoming ambiance for patients

Created and filed patient charts and scheduled appointments

Provided positive face-to-face social interactions with patients

Educational background

Bachelor of Arts in Communication Studies, San Francisco State University (2018)

Accomplishments

San Francisco State University Dean’s List 2016-2018 GPA 3.5

Communication Studies Portfolio: portfolium.com/MelikaHaghshen/portfolio

Social Media Blog (2016): commandsocialmedia.wordpress.com/blog/

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