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Manager Customer Service

Cleveland, TX
September 06, 2018

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Mary Higgins-Cargile

Houston & Beaumont, Texas 713-***-**** or 409-***-****

Professional Accountant with extensive experience providing financial information to management by researching and analyzing accounting data and preparing reports. Possess a high degree of integrity in a variety of roles such as Oil & Gas accounting, Construction, Payroll and Procurement (Supply Chain). Result-oriented individual with strong attention to detail, creative organization, planning, analytical and problem solving skills. Critical thinker for handling multi-million dollar projects with no major audit exceptions.


Kinder Morgan (Burnett Staffing), Houston, Texas 02/2016-Present

Accountant/Revenue Accountant

Generate Ancillary invoices thru Merlin System. Process invoices for Bunkering charges, Security fees, Provisions Stores and Gangway Charges. Complete Monthly Variance Reports for Terminals.

Process Budget Reports for Terminal Managers. Forecast for each Terminals. Maintain the Production Budget for each terminal monthly. Create Requisitions, create Request for Services and create Request for Material.

Process J P Morgan Chase – Purchasing Card for Terminal Managers ensure the accounting codes.

Process Invoices and ensure invoice approvals from terminal managers

Received the Material in Lawson. Assist with month end close and other ad hoc requests.

BHP Billiton (Horn Solutions), Houston, Texas 12/2013- 03/2015

Procurement Specialist /Invoice Stewart

Code invoices showing WBS, GL, P O numbers.

Run invoice aging reports for strategic vendors to ensure timely payment.

Work with vendor query team and vendors on any invoice issue.

Ensure invoice approvals from site managers are properly entered.

Assist with other ad hoc requests.

Paradigm Geophysical (Sirius Solutions), Houston, Texas 12/2011 – 05/2012

Senior Accountant

Closed accounts payable, accounts receivable and general ledger modules in Oracle.

Developed accounts receivable aging and summary reports per country through the use of excel pivot tables; created bad debt roll forward reports.

Calculated FX rates by country. Processed account reconciliations through the Black Line system.

Assisted with month-end close activities including financial and intercompany reporting.

Hewitt (Randstad), Woodlands, Texas 09/2010 – 04/2011

Payroll Analyst

Processed bi-weekly payroll for non-exempt/exempt employees through PeopleSoft for PepsiCo.

Generated off-cycle payroll for exceptions and/or corrections.

Determined actions needed to meet requests about cases in Siebel.

Generated PeopleSoft queries for payroll processing.

Bayer Corporation (Belcan), Baytown, Texas 07/2008 – 10/2009

Cost Accountant

Performed comprehensive variance analysis such as standard cost analysis; examined standard cost against actual to identify process inefficiencies; assisted with material price changes.

Reviewed and analyzed forecast; prepared weekly cost variance analysis for assigned plant/facility.

Ensured accurate reporting of end-of-month raw material and finished goods inventory; process materials through (SAP) Business Work Place for pricing; prepared monthly journal entries and accounts reconciliations.

Prepared functional area analysis and physical inventory adjustment reporting.

Assisted with special projects as assigned by the plant controller and cost/inventory accounting manager.

Construction Accountant

Reviewed, tracked invoices and general ledger posting of construction draws for multiple projects.

Maintained the payment draw files and invoice files.

Performed and reviewed bank account reconciliations.

Reconciled vendor statements and customer payments.

Extracted and posted monthly invoices in SAP.

Assisted with selected vendor audits.

Kellogg Brown & Root-Halliburton, Baghdad, Iraq 09/2004 - 12/2007

Assistant Payroll Manager

Conducted new hire orientations and posted company open positions.

Entered employee weekly timesheet data into SAP. Processes employee Tax Form 673

Reviewed timesheets, audited hours and verified Managers signature approvals.

Processed monthly payroll for approximately 5,000 employees utilizing SAP.

Update payroll records by reviewing and approving changes in exemptions.

Trained new Payroll Processors on all aspects of payroll procedures.

Maintain payroll guidelines by writing and updating policies and procedures

Prepared Sarbanes Oxley reports on a weekly basis.

Assisted employees with questions on their benefit selections and payroll requests.

Procurement Material Control Specialist

Communicated with project managers and vendors to manage draw requests.

Processed accounts payable from invoice to payment beginning with coding invoices to the appropriate job number, cost account, GL account number and distributing invoices to project manager for approvals.

Prepared subcontractor’s invoices using contracts and RFPs.

Prepared all ITF for subcontracts; prepared monthly project cost reviews.

Reconciled material requisition log against cost controls.

Processed material control files, requisitions and purchase orders.

Updated the daily document report for logistics/material managers.

Mieco Product Services, Houston, Texas 10/2002 - 06/2004

Staff Accountant

Accounted for the month-end and year-end close activities.

Posted journal entries; balance account reconciliation. Downloaded Platt prices for railroads product daily

Ensured accuracy of financial statements in accordance with GAAP.

Prepared JIB invoices for gasoline and diesel fuel products.

El Paso Energy, Houston, Texas 01/1997 to 10/2002

Senior Accounting Analyst/ Senior Office Administrative

Updated and billed client premium statements.

Verified tax entries to ensure state and federal compliance.

Prepared JIB invoices for gasoline and diesel fuel products.

Provided outstanding customer service with client and carrier representatives.

Verified bill-of-ladings for pickups and deliveries to ensure accuracy.


Bachelors of Business Administration, LeTourneau University, Houston, Texas

Associates of Arts, Houston Community College, Houston, Texas


Microsoft Office Suites (Power point, Excel, Word, Access), SAP- R/3, ORACLE, MERLIN, LAWSON, GALAHAD, CICS, PAWS, Lotus, PeopleSoft 8.0, QuickBooks, Purchasing Plus, Siebel

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