Vallerie K. Truxton
Phoenix, AZ 85043
Experienced in insurance claims (automotive, general liability, public entity, excess and surplus, and subrogation); Medicare; customer service (automobile warranties, loan inquiries, payment transactions, research and troubleshooting). Call center for insurance; desk CAT adjusting.
Desk adjuster for CAT claims
Hurricane Irma, September to October 2017; Hurricane Matthew, October 2016.
Represented Casualty Adjuster, Allstate Insurance, Chandler, AZ; February 2018 to August 2018.
Evaluate and settle UM/UIM represented claims in California. Uphold California Fair Claims practices and compliance issues.
Temporary Sales Agent, Aerotek, Phoenix, AZ; December 2017 to January 2018.
Acquired sales license to sell non-standard auto insurance and roadside assistance policies for a nationwide insurance carrier.
Claims Representative II, Repwest, Phoenix, AZ; January 2017 to August 2017.
Investigate, review and settle or deny property damage and general liability claims relating to U-Haul and other storage facilities; premises claims and U-Box. Also handled third party liability property damage Truck rental claims.
Temporary Claims Adjuster, Insurance Recruiting Specialists, Phoenix, AZ; August 2014 to October 2016.
Handled auto, homeowners and commercial claims for various clients. Included investigating and settling property damage, contents and injury claims. Reviewed demand packages for other adjusters and assisted with needed overflow tasks. Handled minor renters/homeowners contents claims as well.
Claims Examiner II, Nautilus Insurance Company, Scottsdale, AZ; December 2012 to June 2014.
General Liability Claims for Excess and Surplus insureds. Directed independent adjusters, experts and attorneys as warranted toward the resolution of property damage and bodily injury claims on a nationwide basis.
Temporary CSR, General Dynamics Information Technology, Phoenix, AZ; August to November 2012.
Gen Med Tier I CSR for call center answering Medicare inquiries from beneficiaries.
Customer Service Representative, DriveTime, Mesa, AZ; November 2011 to June 2012.
Call center representative answering customer inquiries regarding warranties, loan modifications, taking payments, assisting with customer website usage, researching other customer questions.
Senior Claims Representative, Gallagher Bassett Services, Scottsdale, AZ; January 2008 to January 2010.
Handled automobile and general liability claims for all 50 states for a third-party administrator. Primary account handling a
Waste Hauler’s Insurance Program.
EDUCATION / LICENSES
Bachelor of Science, Mathematics / Business, Western Oregon University, Monmouth, OR. Graduated Cum Laude.
Adjusters' licenses: NIPR #4438747. AZ (4438747); CT (2564559); FL (P080353); GA (862061); LA (476096); MS (10495615); NH (2374737); NC (4438747); OK (100300537); VT (3256491).
Property & Casualty Producer’s license acquired in Arizona, December 2017.
Initiated study for SCLA, first exam completed.