Medical Customer Service

Benita Carroll

**** ****** ** **

Newell,Alabama 36280

678-***-****

Professional Profile

Experienced and capable Health Care Professional with over 15 years of experience in administrative, accounting and patient accounts at various facilities. Knowledge, skills and abilities include:

• Admissions

• Team Building

• Medical Terminology

• Management Skills

• Microsoft Office Suite

• Customer Service

• Insurance Verification

• Payment Posting

• Pharmacology

• CPR Certified

• Citrix

• EOB's

• Medical Claims

• ICD-9 Coding

• Advanced CPT Coding

• Medical Billing and Insurance

• CMS-1500

• Typing 50 wpm

• Coding Certification/CBCS

• Anatomy

• Meditech

• Advanced Md

•SAP

•Accounting

•Account receivables/payables

Education

Associate in Science in Medical Insurance Billing and Coding, April 2012 Everest University Online, Tampa, FL Certified coder/biller Employment Experience

Care Management Assistant, Tanner Health System, Carrollton, GA 3/18-Present Submit pre authorizations

Check status of pre authorizations

Enter approved authorizations in Midas and Meditech

Receptionist II, Carrollton surgical group, Carrollton, GA, 12-16- 03/18 Answer multi line phone Schedule patient’s appointments Check in and check out Charges Medical Coder

Medical Receptionist, Carroll County Nephrology, Carrollton, GA, 07/14-12-16 • Schedule appointments • Scan patient files • Answer phone • Medical Records • Referrals • Insurance

Administrator Assistant, Oak Mountain Village Healthcare Center, Carrollton, GA, 05/05-05/2013 • Answer multi line phone system • Account payables • Typed all company documents • Responsible for new employee training • Human resources/New employee orientation • Kept track of all the hiring and termination dates of employees

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