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Microsoft Office Customer Care

Menomonee Falls, Wisconsin, United States
September 08, 2018

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Linda A Wertz

**** ********* ***** ****: 262-***-****

Brookfield, Wi 53005 Cell: 414-***-**** Email:

Objective: I am looking for a career building opportunity to use my skills and knowledge to advance myself and the company I work for. I have 28 years of purchasing experience which will help me perform my job duties at the highest level. I have worked independently and in teams.

My strengths are:

Excellent communication skills

Very adept at problem solving

Extremely customer friendly

Goal oriented

I work well with others and value their input


Ellsworth Adhesives, Germantown, WI August 1990 – August 2018

Senior Buyer

Product Planner

Junior Buyer


Customer Care Buyer

Contact suppliers to resolve missed deliveries, missed documents, short shipments and pricing

Review requirements report to place PO’s

Edit stocking parameters to reflect the usage of an item

Set up stocking agreements for specific customers

Investigate pricing discrepancies

Give disposition to nonconforming items so they can be received in, returned or have a freight claim filed

Handle expedites which includes change of ship to, shipping method and negotiating for more favorable ship date and/or pricing

Work within MRP

Epicore (P21) to update ship dates, pricing and pricing notepads

Microsoft Office, Word and Excel

Xperience Fitness, Brookfield, WI June 2016 – Present

Group Exercise Instructor

Teach group exercise classes. Yoga, Pilates, indoor cycling (Spin) and weight training to people of all populations. I have also taught classes to people with disabilities and senior citizens

Bally Total Fitness/Blast Fitness June 1992 – June 2016

Group Exercise Instructor

Teach group exercise classes. Yoga, Pilates, indoor cycling (Spin) and weight training. While working for Bally’s I taught an offsite class at St Rose which is a school for at risk girls.


John Marshall High School 1984 Graduate

University Of Wisconsin Milwaukee 1994 Graduate, LSBA, Major -Political Science Minor Journalism

Certified Group Exercise Instructor through American Council on Exercise (ACE)

Certified Pilates Instructor

Certified Yoga Instructor

CPR/AED/First Aid Certified



Bike Riding


Cardio Kick Boxing

Enjoying time with family and freinds

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