Diana Richmond
*** ******* **** *****, *******, Va. 23434 757-***-**** *********@*****.***
Objective
To obtain a position that will utilize my communication and organizational skills and provide opportunities for growth and advancement
Education
Business and Basic Computer Operations
Tidewater Community College, Chesapeake VA) (1993-1995)
Skills & Abilities
Proficient in the use of Microsoft Office programs (Word, Excel, Outlook)
Knowledge of AS/400 and Netsmart/Tier software for electronic medical billing
Demonstrate good verbal and written communications skills
Displays organizational and time management skills
Experience
INFORMATION SYSTEM ASSISTANT LIFESTREAM BEHAVIORAL CENTER 2005-2018
Input Healthcare Billing and insurance into Electronic Medical Record Software
Direct staff on the proper procedures of input and documenting billing inside EMR Software
Procured operational supplies from purchasing
Ensure all insurance billing is accurate and correct to receive reimbursements
Follow all MIS procedures to ensure a professional and timely response to support requests
Assisted Business Data Coordinator with maintaining data records for integrity on a daily basis
ELIGIBILITY WORKER DEPARTMENT OF SOCIAL SERVICES, CITY OF PORTSMOUTH, VA 2001-2005
Provided quality service to customers who were applying for services, answer and identify their needs
Determine eligibility based on guidelines throughout the agency
Worked independently to maintain and process cases in a timely and accurate manner
Assist the supervisor and co-workers in staying focused on achieving department goals
Determine eligibility for Medicaid and Title IV-E Foster Care along with Adoption Placement
References Upon Request