To find employment which enables me to use my experience in both I.T and business to find creative solutions in increasing revenue generation and sales.
Microsoft Certified Professional VMware expertise
Proficiency with CRM systems Self-motivated
Product Specialist, 01/2018 to Current
Maserati and Alfa Romeo of Tysons – Vienna, VA
MS Server 2013 expertise Networking skills Highly competitive
Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
Updates job knowledge by participating in educational opportunities; reading professional publications.
Audi Brand Specialist, 06/2017 to 01/2018
Audi Arlington – Arlington, VA
Utilize dynamic communication skills to build and maintain guest relationships, improve customer service reviews by 25% on Google and internal surveys.
Collaborate with external stakeholders, retail partners through all permissible media, with versatile platforms.
Create Excel worksheets to monitor costumer behavior, increasing work flow by 90%. Analyze collected data to plan comprehensive business and sales plan, improving profit by 20.
Network Administrator, 12/2016 to 03/2017
Corvit – Lahore, Punjab, Pakistan
Performed initial setup, software installation, testing, and security checks of computer server systems.
Installing and integrating new server hardware and applications. Maximized customer operational performance by resolving IT issues. Managing active directory domain services.
Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations.
Identified issues and implemented troubleshooting techniques to alleviate downtime and system failure.
Sales Associate, 09/2016 to 11/2016
Express, Tysons Corner Center – McLean, VA
Provided an outstanding shopping experience to customers through product knowledge, trend awareness and exceptional customer care, increasing customer retention by 30%.
Exceeded all personal sales and productivity goals while abiding by all loss prevention policies, achieving number 1 ranking with the store.
Maintained merchandising, organization and housekeeping standards in all areas of the store to increase store visibility.
Maintained an up-to-date knowledge of product and service offerings to serve as an informational resource to customers and team members.
(ICS) Intermediate of Computer Sciences, 2008
Punjab College of Commerce - Gujranwala, Pakistan
BS: Business (Operations Management), 2016
Forman Christian College (A Chartered University) - Lahore, Pakistan Graduated in Top 5 % of Class
Dean's List 6th Semester Graduated with 3.2 GPA
CCNA R&S (Boot Camp)