Medical Customer Service

ROGER VAZQUEZ

**** ****** ***** ** ******* Fl. **870 H: 646-***-**** *****.*******@****.***

Summary:

I have accomplished dual careers with the education of children with special needs and currently in the medical field. I am seeking full-time employment within your company.

Medical Skills:

ACLS

PHTLS

CPR

PALS

Stroke-assessment

CPR,

database,

EKG,

First aid

Injections

irrigation,

lab testing,

massage therapy,

Phlebotomy,

quality assurance,

Vaccinations,

Phlebotomy,

Ventilatory and Circulatory Management

Patient telemetry

AED management

Vital Signs.

Spinal, long board and short board immobilization

Certifications:

NREMT - National EMS Certification

BLS for the Healthcare Provider

Work History:

05/2018 to Current

Clinical Research Coordinator

Helix Biomedics LLC Boynton Beach, FL

I assist with research data collection and input, maintain direct patient

care of clinical trials, monitor medication and compliance throughout the

study in all phases.

02/2016 to 05/2018

Certified Personal Collector/ Breath Alcohol Technician

Mobile Drug Testing Experts, Inc Fl.

Provide Random, Post-accident, Pre-employment drug screening at

Employee Job Location.

Tests included: Federal DOT/ USCG, Florida Drug-Free Workplace, Non-

Regulated and Rapid Panel- Urine, Blood, saliva, nails, and hair follicle.

Travel - TWIC, TSA-Pre-check Attend Trial/ Legal depositions of Drug Testing

provided for procedural accuracy and efficacy when subpoenaed.

02/2015 to 01/2016

EMT-Lead Medic

Zachry Industrial Inc Ft. Lauderdale, Fl.

Assess patients who need immediate medical attention Vital signs and

checking blood glucose levels Oxygen administration when needed

Transport patients to medical appointments, hospital, and therapy.

Drug screen administration Injections of Tdap vaccine OSHA standard care

of First aid to patients (OTC medication, eye flushing, bandages, co-flex

wrap, ear irrigation, massage therapy).

03/2013 to 02/2015

EMT/ Medical Assistant/ Office Manager/ Extern Coordinator

Your Doctor Medical Center/ SouthEast Wellness Center Fort Lauderdale, FL

Patient assessment and vital signs and checking blood glucose levels

Oxygen administration 12 lead ECG Injections and venipunctures

Coordinate lab test collection times Surgical prep, stitches, staples and

other minor surgical procedures Medical and Office Supplies; inventory

Human resources- attain and dismiss staff, and Train in all facets of medical

office Maintain electronic (Kareo) and paper medical records up to date.

10/2009 to 11/2011

Customer Service/ Ticketing Agent

Air Canada Miami, FL

Utilized database to ensure equipment is ordered and overall customer

related inquiries.

Advised travelers of flight information, diffused stressed customers, solved

customer concern.

08/2006 to 08/2009

Educator of Exceptional Needs Children

Broward County Board of Education Fort Lauderdale, FL

Created and executed project work plans.

Identified resources needed and assigned individual responsibilities.

Prepared reviews and quality assurance procedures.

Parent liaison to bridge home instruction.

09/1991 to 08/2006

Educator of Exceptional Needs Children

NYC Department of Education Bronx, NY

Created and executed project work plans.

Identified resources needed and assigned individual responsibilities.

Prepared reviews and quality assurance procedures.

Science Push-in for live animal biomethodology.

Standardized assessment-based lesson planned themes.

EDUCATION AND TRAINING

ACTIVITIES AND HONORS

2014 Associates Degree: Science - Emergency Medical Services

Honors: CUM LAUDE

City College Fort Lauderdale, FL

2001 Bachelor's Degree: Psychology, Bilingual - Bi-Cultural Education

Herbert H. Lehman College Bronx, NY

Skills:

Computer literate

Excellent communication skills both written and verbal

Critical thinking skills

Team player

Excellent time management skills

Languages:

English

Spanish

American Sign Language

Contact this candidate