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Sales Manager

Edwardsville, IL, 62025
September 05, 2018

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Ashley Rakers

*** ******** ******,************,** 62025 • 618-***-**** •

Professional Summary

Meticulously organized and detailed individual-oriented individual with the ability to logically and effectively analyze; statutes, case law, review of factual data, and complete projects producing professional results whle adhering to deadlines.


Specialty in Personal Injury-Asbestos

Bankruptcy expert-Asbestos

Administrative writing

Administrative skills

Drafting Correspondence and Discovery related documents

Legal/non-legal research

Excellent investigative and reporting skills

Knowledge of civil procedure

Jurisdictional knowledge

Exceptional writer

Strong work ethic

Strong legal background

Proficient in MS Office

Microsoft Word and Excell proficiency

Work History

Paralegal, 06/2013 to 08/2018

Gori Julian & Associates – Edwardsville, IL

Investigated facts and laws to determine causes of action and to prepare cases.

Researched state statutes, decisions, legal articles, codes and documents.

Communicated pertinent information to clients via phone, email and mail.

Assisted counsel in preparing answers, providing documentation and information for discovery request.

Prepared legal briefs, motions and pleadings.

Contacted key witnesses to testify at court hearings.

Worked as a team with attorneys, administrative assistants and fellow legal assistants.

Logged, allocated and managed claims.

Prepared files, letters and notices.

Assistant Manager, 10/2009 to 07/2013

Dierbergs Markets – Shiloh, IL

Immediately addressed problems with customers to promote quick and successful resolution.

Encouraged the sales staff to cross-sell complementary products and services to customers.

Handled all customer relations issues in a gracious manner and in accordance with company policies.

Followed merchandising guidelines to present visually appealing displays.

Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.

Mentored new sales associates to contribute to the store's positive culture.

Determined customer needs by asking relevant questions and listening actively to the responses.

Educated customers about the brand to incite excitement about the company's mission and values.

Monitored security and handled incidents in a calm and professional manner.

Built relationships with customers to increase likelihood of repeat business.

Priced merchandise, stocked shelves and took inventory of supplies.

Assigned work to team members based on company needs, personal strengths and job knowledge.


Associate of Applied Science: Paralegal, 2014

Southwestern Illinois College - Belleville, IL

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