Customer Service Microsoft Office
Resume:
candace freeman
North Las Vegas, NV
**************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Trainer/Instructor
AC Transit - Oakland, CA
December 2014 to Present
train new and existing material, fare structures, develop,administer and monitor goals, monitor and evaluate the performance of trainees, coordinates special projects from start to finish, speak and write clearly and effectively in english;operate video equipment, learning aids,and other teaching equipment, supervised up to 20 trainees and have excellent customer service.
Dispatcher
AC Transit - Oakland, CA
April 2007 to Present
Dispatches proper equipment(buses) to preschedule runs, provide route directions and scheduling to bus operate, time management, able operate multi line phone, customer services, logging assignments on Operator Timekeeping system. order supplies,processes all incidents/accidents all district vehicle Bus Operator
AC Transit - Oakland, CA
July 1994 to Present
Drive all vehicles district assign, read and follow directions, time management, customer service, clean appearance,inspect vehicle for safe driving, able to write and report incidents/accidents Education
AA in Liberal Arts/ education
Laney College - Oakland, CA
September 1991 to June 1997
Skills
certified trainer instructor (8 years), microsoft office (5 years), Customer Service Skills (10+ years) Certifications/Licenses
TSI(Transportation Safety Institute)
July 2008 to Present
certified Instructor; can trained on any subject, expert on ADA laws, customer service, commercial 40ft,60ft and double decker buses
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