Customer Service Representative

**** *** ****** ***. **, El Paso, TX *****•915-***-****•*************@*****.***

Perla Ubanda

Career Intent

Actively seeking employment in customer service. With a background in cash handling with proven experience and skills that would be a perfect for a beginning position available. Fluent in English and Spanish.

Experience

General Merchandise Department (GMD)

-AssistantManager&Cashier

-Bookkeeping of all wholesale companies and employees.

-2 years of retail experience

-WeeklyPayroll;12employees.

-Pay the utility bills for GMD Store.

-In charge of doing daily drafts that consist of keeping track of expenses, converting peso currency, and keeping track of the location's quotidian cash flow.

Ok-Go Packaging

-Customer Service Representative & Buyer

- Answering phone calls and emails on a daily basis

-Have meetings with Customers on the types of boxes & partitions

-Keep in check the cardboard inventory

-At times meeting with clients in Juarez with the plant manager

-Certified in Photoshop CS6.

Julio’s Café Corona

-Certified in QuickBooks.

-Managing checking account through QuickBooks.

-Checking and filing tax except forms.

-Checking Summary Reports and Daily Breakdown sales.

-Comparing sales week to week as well as calculating revenue month to month.

- Payroll using ADP.

-Keeping track of all contract labor.

-Bookkeeping all active an inactive employees.

-Keeping track of taxable and non-taxable items for the end of the year.

Employment History

Assistant Manager GMD Store, El Paso, TX. June 30th, 2014- May 10th, 2016

Customer Service Representative Ok-Go Packaging, El Paso, TX. June 7th, 2016- August 12th, 2016

Administrative Assistant Julio’s Café Corona, El Paso, Tx. September 19th 2016- Present

Education

Associates in Business Management August 2015- February 17th 2017

Southwest University, El Paso, TX.

Bachelor in Science of Business Management August 2017- May 2020

Southwest University, El Paso, TX.

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