Ky Truong
***** ********* ****** ****** *****, California, 92844 714-***-**** ************@*****.***
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Objective
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I am interested in CSR processing and office assistant positions. After graduation, I have started working at Good Day Insurance, and my position is CRS department. My job is checking and processing many types of application such as auto, home, and health. Every day, I work on application, check email – memo - claim, and deal with clients or broker agent on phone. Moreover, I have worked as assistant for taxpayer.
During my job, I realize that I am interested in position as a CSR, paperwork, and office assistant. I believe if I have a change to work, I am willing try my best to learn. I am a hard worker.
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Education
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Cypress College
Community Cypress College, Graduated August 2014
Transfer 4 years - General Business
California State University, Fullerton
Bachelor s degree in Accounting, Graduating May 2017; GPA 3.37
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Employment History
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Good Day Insurance
CSR Department, June 2017 - present
Checking emails, mails, memos
Answering phone from clients and other broker agents
Processing applications, endorsements, and tasks from other agents
Doing tax as assistant position
Processing EOI, COI, Acord Forms
Checking quality/control
Explaining detail of health plan and life insurance
Lee's Sandwiches
Cashier, May 2014 – July 2017
Good dealing with customers
Quickly and correctly phone service
Always be a nice cashier, a patient worker, and an open-hearted person
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Additional Skills
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Microsoft word: Advanced
Microsoft Excel: Intermediate
Microsoft PowerPoint: Advanced
SAP: Intermediate
ACL: Intermediate
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Hobbies & Interests
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Talking, helping and solving people’s insurance issues
Learning more and working in flexible environment
Designing, drawing, and coloring stylized butterflies
Playing Sudoku at hard and expert levels
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Languages
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Vietnamese: Native
English: Fluent
Cantonese: Beginner
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