MARK MCGOURTY
Phone: 508-***-**** * E-mail: ******@*****.***
PROFESSIONAL EXPERIENCE
Sr. Global Marketing Automation Manager, Acronis – Burlington, MA June 2017-present
Responsible for lead pipeline management
Own Marketo; act as subject matter expert/administrator
Project manager and liaison for internal teams for all marketing operations activities; troubleshoot CRM and workflows
Manage global team responsible for >100 emails a month
Analyze marketing campaigns and drive future strategy based on campaign reports
Optimize lead scoring, flow, routing, automation and overall integration to Salesforce Sr. Email Marketing Specialist, Aspen Technology – Bedford, MA 2012-2017
Build and execute >75 email campaigns/month using Eloqua
Analyze and report on campaign performance; advise on future state testing for improving brand recognition, customer engagement and retention
Develop and optimize nurture tracks for prospects and customers while measuring their success
Develop in-depth, cross-functional business policies/procedures and operations ensuring optimal program execution methods,,increasing sales opportunities >40% YoY
Liaise with internal and external teams to direct effective multi-channel campaign success, decreasing time to market +/- 20% Email Marketing Specialist, Aspen Technology – Burlington, MA 2010-2012
Analyzed and reported on email campaigns, track trends in deliverability, open rates and conversion rates using Google Analytics
Built and execute >35 email campaign/month using Eloqua
Managed email QA plans across multiple browsers including Outlook 2007
Liaised with product managers, engineers and marketing associates regarding internet marketing-based deliverables and initiatives Graphic Designer, Vistaprint – Lexington, MA 2006-2010
Designed, produced, edited, optimized, and delivered coordinated business products
Created and developed e-mail campaigns and graphics through HTML and CSS based on personally managed research and statistical analysis
Developed multivariate email test plan resulting in first $1MM revenue week in collaboration with Retention marketing team
Worked with internal and external international teams on multi-channel, time-sensitive, internet-based marketing projects Operations Consultant, ESPN, Boston College, American Heart Association-Boston 2004-present
Served as primary point of contact for day-to-day event operations
Worked with vendors to secure pricing and services
Ensured 100% compliance with terms and condition of service
Managed Constantly anticipating needs and responding to inquires/complaints Lead Editor, CBSsports.com – Carlsbad, CA 2000-2003
Managed 25 websites and two editors in partnership with the colleges and universities
Designed special HTML pages and graphics based on research and statistical analysis
Provide detailed demonstrations of the web tools over the phone, email and support boards
Created and maintained production files
Media Relations Assistant, Boston College and University of Tampa 1996-1999
Wrote feature articles and press releases
Produced and coordinated media guide production
Managed photo shoots and coordinated student-athlete/coaches interviews
Coordinated meetings, special events and media coverage
Managed game-day operations staff
Updated and maintained websites
SKILLS
HTML CSS Project Management Salesforce Adobe Creative Suite Google Analytics Marketo Eloqua CheetahMail Lyris Vertical Response Homesite SilverPop Microsoft Office Microsoft and Apple Platforms EDUCATION
Bachelor of Arts/Communications * University of Tampa, Tampa, FL