Customer Service Data Entry
Resume:
March ****-Present
June ***7-Nov 2007
March 2006-April 2007
November 2001-April 2005
March 1994-June 2001
Kimberly Clark
***** *. ********** **. ******, UT 84020
970-***-**** • **********@*****.***
Work Experience
Receptionist, Roseman University Dental Clinic
● Assisted patients with scheduling, and checking in for appointments.
● Scheduled appointments both in person and over the phone.
● Checked pt charts and gathered missing information.
● Answered incoming phone calls and routed to appropriate personnel. Executive Secretary, Chevron (contracted)
● Established a filing system for a brand new warehouse during construction phase.
● Entered all documentation pertaining to purchasing, receiving, and shipment to field.
● Scanned and uploaded all documents into specialized computer program.
● Maintained records and retrieval system.
● Received and sorted shipments and packages.
● Ran hand trucks & forklifts when necessary.
Scheduler, St. Mary’s Hospital
● Scheduled patient appointments.
● Answered calls related to patient scheduling.
● Made appointment reminder calls to patients.
● Verified patient insurance benefits.
● Data entry of patient information.
Juvenile Court Clerk, Utah State Courts.
● Assisted patrons at the front desk with filings and payment receipting.
● Answered phone and email correspondence with the public and attorneys.
● Processed case filings electronic and non electronic.
● Scheduled and attended hearings and/or trials. Administered oaths. Managed digital recording, and exhibits.
● Prepared & Distributed minute entries and orders. Receptionist/Records Clerk SJC Sheriff’s Office
● Demonstrated proficiencies for multi-line phone & intercom paging system.
● Provided calm customer service to an (often) upset public patrons.
● Provided background checks for the public using specialized software.
● Entered citations into database.
● Responsible for maintaining court documents and deputy schedules database.
● Assisted the Recruiter/Training Deputy with Academy testing and paperwork. Title 1 Coordinator/SPED Secretary FMS
● Designed system for data entry of entire district lunch forms.
● Increased Title 1 funding to the district by establishing relationships among students.
● Secretarial duties as assigned under SPED administrator.
● Assisted Teacher with classroom duties in SPED programs. Education
Attended
San Juan College
● Attended and achieved 72 credits towards an associates degree in Nursing. 3.5 or higher GPA in all completed courses.
Key Qualifications
● SAP
● AS400
● NCIC
● Axium
● Microsoft Word
● Outlook
● Excel
● Type 45 WPM
● Dictation
References
Available upon request.
Contact this candidate