Customer Service Cash Handling

PROFILE: A highly motivated individual seeking long term employment with growth opportunities. Resourceful team player who has a great ability to take and follow instructions in an appropriate manner.

SKILLS

Comp TIA A+ Certified

Network+ Certified

Advanced PC Configuration

PC Diagnostics & Repairs

Microsoft Word & Excel

Troubleshooting Skills

Customer Service

Time Management

Ability to Multitask

Dependable

Adaptability

Detail oriented

EMPLOYMENT EXPERIENCE

Rite Aide

Cashier

Bayville, NJ

2015 –2017

Performed cash handling duties; operated NJ Lottery machine.

Processed money orders and Western Union wire payments.

Applied Computer Resources

Help Desk

Toms River, NJ

2013

Provided IT support by troubleshooting and resolving proprietary software issues.

Handled customer service desk and resolved customer complaints.

Ocean County Board of Social Services

Medical Transportation

Toms River & Manahawkin, NJ

2006 – 2008

Scheduled taxi rides for Medicaid clients; processed travel vouchers.

Responded to phone inquires; supervised the Food Bank.

Unit Clerk

1999 – 2006

Generated and sent out re-certification and re-determination letters to clients.

Collected and distributed mail to different departments; pulled client files as needed.

EDUCATION & CERTIFICATIONS

T.H.E. Technologies Technical Support Specialist Certification 2011

Henkel’s & McCoy Training Services Professional Customer Service Certification 2010

OSHA Forklift Safety Course Certificate of Completion 2010

Ocean County College Liberal Arts & Science 2010

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