Mental Health Human Resource

Shambrielle Pooler, BSW

Strategic and innovative professional seeking a challenging human resources opportunity within an organization that will allow the use and growth of interpersonal abilities, administrative skills, and career advancement. CONTACT

225-***-**** – Primary

225-***-****- Home

*****************@*****.***

1242 Wall St., Baton Rouge,

LA 70807

https://www.linkedin.com/in/shambr

ielle-pooler-bsw-9a2281142/

EDUCATION

Master of Science Human Resource and

Leadership Development 2017-Present

(In Progress- Degree to be conferred October 23,

2018) 3.6 GPA Louisiana State University

Bachelor of Science Social Work

Southern University and A&M College

AFFILIATIONS

Greater Baton Rouge Society for Human

Resource Management (GBRSHRM)

COMMUNITY

AmeriCorps Vista

STEM Summer Camp Advisor 2016

Catholic Charities

Student Volunteer 2014

Capital Area United Way

Volunteer 2014

PROFESSIONAL EXPERIENCE

Case Manager I Restore Louisiana 2017-present

Administers effective HR skills by improving aspects related to the human resource industry such as leadership and development.

Encourages creative thinking and problem solving to improve morale within the work environment while interacting with company employees in a professional manner.

Attends weekly training sessions to facilitate communication between prospective parties, as well as providing feedback to foster effective program outcomes.

Provides strategic thinking methods to develop different outcomes tailored towards training mechanisms.

Implements necessary changes based on program requirements, consults with program management to determine effective organizational outcomes.

Ensures strategic alignment of HR with new business objectives through an execution of workforce development plans.

Contributes to upper level decisions, supporting thorough analysis through due diligence and subsequent integration while adhering to state, local, and federal guidelines.

Consistently delivers detailed, effective, and timely communications regarding projects via emails, and face to face meetings with upper management, and project teams.

Support Specialist Department of Homeland Security. 2016-2017 Provided a comprehensive knowledge of HR and HR administrative tasks while implementing change within the organization while adhering to agency laws and guidelines.

Composed daily organizational reports to improve daily functional tasks within the organization, composes workforce tasks within organizational divisions to ensure proper practices are exercised.

Ensured strategic alignment of HR with new business objectives through an execution of workforce development plans.

Attended various classroom and webinar training sessions to improve knowledge of agency policies and guidelines, as well as focusing on strategic methods to improve training retention rates.

Managed compliance and regulatory training development tasks to ensure compliance with all federal, state, and local laws related to disaster recovery as defined by internal and external guidelines.

Implemented training factors to improve customer satisfaction, telephone skills, and process improvement in organizational development. Mental Health Specialist Pathway Family Health Center 2015-2016 Provided a strong sense of skill development, while reinforcing organizational culture, and team building.

Implemented and enforced the improvement of agency guidelines based on HIPAA and federal law requirements.

Provided effective strategies tailored to improving standard outcomes within the mental health organization.

Attended various conferences and trainings to improve professional and personal knowledge.

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