Customer Service Office Assistant

Bernadette Flores

SVC SUPERVISOR-HR/PAYROLL

Powder Springs, GA 30127

********@*****.*** - 720-***-****

To secure a position providing professional service as an Office Assistant, HR/ Payroll Administration WORK EXPERIENCE

Patient Care Coordinator

Connect Hearing - Atlanta, GA - August 2016 to November 2017 Scheduling appts. for current and new patients. Pulling charts, taking payments, checking benefits and sending petty cash daily reports to Corp. Making deposits, ordering in supplies for hearing aids and office. SVC SUPERVISOR-HR/PAYROLL

Old Dominion Freight Line - Commerce City, CO - June 2007 to February 2016 CURRENT DUTIES INCLUDED BUT NOT LIMITED TO -

• Orientation process for new hires: Explain Old Dominions' work week, Attendance policy, Vacation requests, Credit union, 401K and Benefits offered (setting up wages, pay week and setting up in AS400 for Dym system if needed)

• Run reports for payroll (monitor and correct errors in punches) Approve payroll weekly and submit A-2-s through SAP when necessary, with job transfers, end of employment, complete the unemployment information required and requested by Equifax. Enter wage changes, purchasing and receiving of reweigh orders safety orders office supplies and distribution.

• Worked with our corporate headquarter personnel on a regular basis, regarding Insurance Benefits, FMLA, Workman's Comp., setting up ESS for new hire enrollments with ongoing instruction of use. I was responsible for coordinating wellness clinics with the company's Medical provider and also arranged employee functions such as parties and related events.

• Continually work with all employees in DEN and assist Managers/ Supervisors in all departments about work times, trips, Insurance questions, purchases, pay, vacations, etc.

• Excellent communication skills, with respect and honesty.

• Proficient in Microsoft Outlook, Office, Excel, Word, As400 and SAP, Quick Books. CUSTOMER SERVICE /SALES

Reis Environmental/ Wise Safety - Commerce City, CO - May 2004 to January 2007

• Called customers and entered orders daily, Inventory

• Performed occasional cold calling as well as meeting with current and potential customers to attain more business.

• Monitored and handled my own Customer Territory while making commission on sales. ACCOUNTS PAYABLE/ CUSTOMER SERVICE

Nu Crisp Image Apparel - Denver, CO - March 2001 to May 2004

• Initially hired to set up Quick Books with all of Nu Crisps' Customers and Accts.

• Customer service - working with Police Dept. /Fire Dept. on uniform orders, as well as other customers from outside. Entering orders into system and following up with orders

• Accounts payable- verifying invoices for payment and printing checks

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