Siyabulela Godfrey Mokuni

** ***** ******. ******* **** Randburg, Johannesburg

Mobile: 083*******/078******* ● email: ac6xl7@r.postjobfree.com

Career Objectives and values

To associate myself with a dynamic organization that will grow both my skill set as the company in the same stride. Building towards goals and visions.

Key Skills

High achiever with exceptional talent, vision and a determined individual for delivering professional excellence.

Fully aware of equality and diversity issues. An understanding of the concept of confidentiality.

Capable of multitasking in fiercely competitive, challenging, and fast-paced environments.

Strong problem solving skills and working to a high standard with minimal supervision..

Experienced in dealing with people, face to face and over the telephone.

Works well in a team and independently with minimal supervision.

Self-motivated with strong communication and interpersonal skills.

Friendly and positive attitude and an effective communicator.

Excellent writing skills and a willingness to learn new skills.

Willingness to develop professionally and personally.

Work Experience

Balkan Burger

Sept 2014 to Feb 2018

Operations Supervisor

●Managing Staff

●Setting up sales target for the sales team

●Event set up and coordination

●Logistical planning and coordination

●Conducting market research and working on sales strategy

●Setting up marketing plans and promotions

●Recruitment of staff and training

●Developing and designing operational systems

●Innovation and design team leader

●Client relations and management

●Menu development

Hilton Hotel T5 (London) Aug 2014 – Feb 2015

Food and Beverage Manager (intern)

Store room- procedures of issuing and receiving stock, and general practices of good storeroom management.

Food and Beverage Service- Provide wine service and take food and drink orders from guest.

Restaurant Cashier-Posting of charges, Daily banking, and count float after doing the banking.

Bar- Prepare for providing drink service, prepare various cocktails and worked at the tea and coffee station preparing hot drinks.

F&B Supervision- Check schedule and make sure all staff are on duty, check bookings of the day, check cleanliness of the restaurant, and discuss the buffet with the waiters.

Banqueting- Planning for functions, and Supervise the running of a function.

Michelangelo Hotel Apr 2013 – Jul 2013

Front Office

Reservations- Checking room availability and Reserve future reservations.

Front desk- Check guest in and out onto the Opera system.

Night audit – Make sure all departures are checked out, and print non arrival and, department audit report and prelists.

Concierge- Arrange tours, car hire and limousine service.

Switchboard- Answer internal and external calls and deal with wake up calls.

Supervision of front office- Create duty roster, create a weekly forecast.

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Education and Training

Christian Brothers College, Bloemfontein: Grade 12 : Bachelor pass

Head Boy 2011

Vice President ERS 07-09

Team leader in 2010 community Outreach during 2010 world cup

International Hotel School, Johannesburg: Diploma Hotel Management: Sales and Marketing, House Keeping, Operation Management, Managing Beverage Operations, Facilities management, Food and Beverage Operations

Competent in Microsoft Word, Excel, Outlook and PowerPoint, Opera and Starlite

Driver’s License: Code 10 (PDP)

Personal details and References

Date of Birth: 4 Jul 1992

Languages: English,Afrikaans, isiZulu, isiXhosa, Ndebele, siPedi, siSotho, siTswana,

ID number: 920**********

Sex: Male

Marital Status: Single

Religion: Christianity

References

Bojan Ivanovic 083-***-****

Director Balkan Burger

Caroline Lowe +44-771*******

Director of H.R Hilton Hotel

Ms.Kaltouma 011-***-****

Front Office Manager Michelangelo Hotel

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