Customer Service Sales

Than Bartender - Trahan Terror Club

FPO, AP, ****4, US

*********.****@*****.*** - +658*******

Dependable, service-oriented professional seeking to leverage my extensive international/ domestic experience and training. Detail-oriented individual capable of providing outstanding customer service.

• Customer Service Specialist • Efficient Professional

• Excellent Interpersonal Skills • Team Player

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Bartender

Terror Club -

2016-11 - Present

Deliver outstanding services to Navy Community and families in Sembawang Naval Base. Create a welcoming environment for visiting guest while providing great quality cocktails. Manage cashiering activities with precision and careful inventory maintenance. Allocate time management efficiently serving multiple navy ships with huge crowd. Demonstrate the ability to multi-task at fast pace and offer pleasant customer experiences. Bartender

Club Alliance, MWR Yokosuka -

2016-07 - 2016-10

Provided outstanding customer service in three separate outlets. Ably performed both opening and closing duties in accordance with prescribed operating procedures. Nearly flawlessly handled customer transactions by strictly adhering to cash handling and other payment methods and procedures and other payment methods. Happily supported several base-wide and other special events including the Annual Open Base Friendship Day, the Mikoshi Parade, the Navy and Kaki Balls, etc.

Sushi Franchise Owner

AFC Sushi, Hickam AFB Commissary & Pearl Harbor Commissary - 2013-10 - 2015-10

Oversaw the day-to-day operations of an AFCFC Sushi Franchise. Interfaced with countless customers meeting their needs while ably satisfying company and Defense Commissary Agengy

(DeCA) sanitation and business requirements. Reduced franchise overhead by more than 20% while simultaneously increasing sales by more than 15%. Lauded by DeCA leadership for outstanding performance and customer service for two consecutive years. Sushi Chef

AFC Sushi, Hickam AFB Commissary & Pearl Harbor Commissary - 2013-03 - 2013-11

One of two primary sushi chefs at two separate establishments. Responsible to franchise owners for the timely production of all sushi products. Managed the efficient use of various supplies, both perishables and consumables alike, minimizing waste while maximizing gross sales and net profit. Bartender

HMSHost Corporation -

2013-06 - 2013-10

Umaizushi, Honolulu International Airport, Honolul, Hawaii Served as the state-licensed morning/middle-shift bartender. Responsible for setting up the bar for the day's operations. Prepared drink garnishes and properly displayed bar items. Promoted drink specials in an effort to increase sales. Ordered items to ensure the bar was properly stocked. Closed out the shift's sales properly and accurately accounting for sales. Barista/Waitress

The Gulf Hotel, Al Andalas Lounge and Palace Lounge - 2010 - 2011

Juffair, Manama, Bahrain

Responsible for operating one- and two-person outlets within a five-star hotel. Ably fulfilled the responsibilities of hostess, bartender, service assistant and server. Flawlessly accounted for nearly three thousand dollars daily while providing outstanding customer service. Lauded for maintaining unsurpassed outlet cleanliness.

Bartender/Waitress

Best Western Hotel -

2007 - 2010

Consistently accounted for nearly a third of nightly sales serving upwards of two hundred bar and/or dinner guests during a single ten-hour shift. Specifically recognized by management for extraordinary work ethic while having the greatest number of repeat customers accompanied by zero customer complaints.

Bartender

Le'Meridian Mina Siyahi Hotel, Lobby Lounge and Tang Bar - Dubai, AE - 2006 - 2007

Dubai, UAE

Ably operated two-person outlets within a five-star hotel. Solely responsible for collecting all payments, i.e. cash, credit, and hotel tabs. Other duties included maintaining outlet inventory and receipts, bar sanitation, and prepare drinks and cocktails according to recipes and customer requests.

Waitress

Baisan International Hotel, The Warbler -

2004 - 2005

Adliya, Manama, Bahrain

Easily worked the busiest sections of the establishment during peak operating hours through efficient multi-tasking and effective customer communication. Bartender

Best Western Hotel -

2003 - 2004

Learned the techniques of good bartending, i.e. interacted with customers, mixed and served drinks according to bar's established recipes, ordered required liquor and glasses, cleaned and sanitized bar and equipment

EDUCATION

High school or equivalent

SKILLS

Waitress, Barback, Hostess, Restaurant Server

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