Aiyedun Caleb Solomon

**** ****** ***** ** ********* 77469 Texas

Phone No: - 516-***-****. Email: ac6xiy@r.postjobfree.com

Summary of skills

A result oriented professional with over 5 years’ experience in finance and accounting, audit and management roles. I enjoy rolling up my sleeves to lead by example and Keenly focus on value of deliverables on project objectives

A highly driven and experience professional with a proven skills and achievements in regulated financial sector; transportation, and logistics business sector, within the UK and extensively in Africa.

Possessing intelligent business insight; with the ability to work under pressure and respond intuitively to a multiplicity of demands and complex areas of the operations control environment.

A focused team player, thriving on the challenge of continuous self-improvement, who enjoys workings at all levels, inspiring confidence amongst peers, clients and senior management.

Currently seeking a new and challenging opportunity with global bank, government organisations and other organisations within financial and property sectors ready to make best use of my skills and experience.

Summary of Achievements:

22, 000 word Dissertation on Pipeline vandalisation (causes and impact to logistics and supply chain)

Final year 5,000 words Business project on Evaluation of HSBC leadership Decision making in competitive market. The Business Project focuses on HSBC Competitive position in it various competitive markets, HSBC position in relation to Cross cultural issues and the pressure of the Bank on corporate social responsibility towards managing the bank global customers.

KEY SKILLS & EXPERTISE

Analytical: I have accurate and computerised ability to produce and present customer service activities of the organisation

Business Ethics & Governance culture: Strongly driven by professional ethics and governance culture

Communication & Presentation skill: I have presented organisation culture reports, customer service report to top Branch executives, course mate, senior and middle management via projections of slides, face to face meetings.

Personal Skills: I have strong appetite for numeration, investigation, a pro-active problem solver, Analytical in presentation and reporting.

Computer Literacy: I am a proficient user of, Microsoft Office (Words, Excel, PowerPoint etc.), Bank Master Banking Application, BANKs Banking Application, and Flex cube Application

EDUCATION

Master’s Degree – International Logistics – The University of Northampton United Kingdom

Bachelor’s Degree- Business Management-The University of Northampton United Kingdom

BTEC/ SQA HND – Business Administration-Ondo State Polytechnic, Nigeria

EXPERIENCE

07/2015 - Present ABI Financial Services LLC (Consultant)

Responsibilities & Activities:

Experience with IT general controls such as access control, change management, IT operations, disaster recovery and platform reviews

Working with the IT management team to evaluate controls. Perform assessments, monitor regulations, and work with auditors to ensure company compliance

Performs audit of IT risk assessments, Application controls and specific controls related to the area of business, including A-123

07/2014 - 01/2015 Barclay Card –Customer Service Manager (PPI Case Handler)

Summary Achievements:

Successfully maintained the service level agreement of the bank and customers.

Successfully designed and implemented workflow system to comply with industry requirements on PPI premium regulations etc.

Successfully cleared outstanding PPI backlog reported cases.

Responsibilities & Activities:

Conducted a thorough investigation of cases, liaising with the customer and other parties as appropriate

Liaised with the customer and other parties as appropriate via various media (e.g. written, telephone), ensuring a complete record of all information gathered or given is maintained.

Weighed up all relevant evidence in line with current guidance and procedures to

produce a reasoned report detailing the investigations and conclusions in line with authorisation levels achieved using relevant software to provide a full audit trail for the client and the industry regulator.

Produce a written response for the customer ensuring a high standard of communication is achieved

Handle all follow up enquiries and administration in an effective and efficient manner.

Take responsibility for own learning and development, keeping up-to-date with all policy, procedural and regulatory developments, maintaining accreditation and making full use of available structured learning opportunities

01/2014 -04/2014 The University of Northampton-Graduate Tutor

Summary of Achievements:

Successfully met budgeted time target.

Successfully pioneered student graduate tutor of the Northampton Business School – one on one meeting with the student especially the Chinese student which lead to improvement of relationship building and academic excellence in the Business School

Successfully initiated effective communication between the student and the lecturers in English language.

Responsibilities & Activities:

Reviewed and preparation of research materials for assignment briefs for specified modules.

Provided one on one support to small group and on individual basis using prescribed guidance under

Helped identified students understand task requirements, plan their approach to the task and review draft work to make suggestions for improvement.

Carried out a student-oriented review of a defined list of NILE sites using specified guidelines and provide feedback to learning technologists.

11/2013 -01/2014 Kuehne+Nagel –Welliborough –Logistics Officer.

Summary of Achievements:

Successfully participated in delivery customer request in line with the service level of the organisation.

Responsibilities & Activities:

Reviewed and carrying out different administrative duties especially during system down time.

Prepared and bagging all out going delivery products.

Replenished of product on rail and ensure all products are properly stocked in different SKU Preparation of marketing materials

07/2013 -11/2013 Single Resource (Green Core) Northampton- Logistics/ Food Operatives

Summary of Achievements:

Significantly increased company’s profitability by reducing waste through accurate measurement of materials and control.

Responsibilities & Activities:

Picked and packed food production on line

Worked with team in meeting and surpassing our target

Ensured quantity of food is measure accurately via weight and scale.

Replenished order to ensure continuous production.

10/ 2007- 12/ 2009 Intercontinental Bank Plc. Abuja- Head Customer Service.

Summary of Achievements:

Successfully inputted over 30,000 customers record into the system.

Reviewed over 20,000 customers file on incomplete documentations and report prepared for middle and top management auditors.

Successfully re-organised the branch to serve as reference point to other branches

Responsibilities & Activities:

Opened and closed of all branch account, transfer of account and issuance of cheque book

Created a very good rapport with my customers at all times in problem solving through effective listening.

I ensured that customer’s expectation is exceeded and managed through asking question and listening effectively. These have helped me to manage confidential information about my customers.

As head of the team, we developed solutions to improve internal processes for the customer service team through call back calls to customers -for moment of truth, if they are satisfied or dissatisfied

VOLUNTEER ROLE

01/2014- 02/2015 Nigeria Student Society University of Northampton Chapter, UK- President

Responsibilities & Activities:

Acted as a liaison between the students and the Students’ Union Association.

Represented members at Student council.

Proposed and defended the budget of our association activities on campus at the student council meeting.

Organised and coordinated social activities on campus.

Ensured that students are properly represented and completely informed.

Responsibilities & Activities:

09/2014- 06/2014 MSc International Logistics Class 2013/2014- Class Representatives

Acted as a liaison between the students and the academic leaders and the Students’ Association.

Represented my class at Student Forums and council.

Represented my class at Program Councils.

Ensured that my classmates are properly represented and completely informed on the activities on campus.

MEMBERSHIP & AFFILIATIONS

American Production & Inventory Control Society (APICS)

REFERENCES

References are available on request.

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