Account Executive Manager

Richard Spencer

*** ********* *****

Saint Peters, MO 63376 US

Phone:

Cell: +1-636-***-****

*******.****@*****.***

EMPLOYMENT HISTORY

Co-owner

Animeggroll

October, 2018 October, 2018 • I worked closely with my wife (co-owner) to create and develop a small pop culture store that is strictly focused on sustaining a brick and mortar business model ; In my role I managed our over 20 whole partners regarding orders and delivery along with relationship management. I have been instrumental in creating one of the largest retail location in our sector and became a retail partner store with one of the largest wholesale producers in Japan.

• Over the last 6 years Animeggroll has experienced an average of 30% increase in sales year over year and recently relocated into a new location that will quadrupled the floorspace and opportunities from our original location.

Vice President Operational Risk Management / Governance

Citi

September, 2007 February, 2016 (8 years 5 months)

Vice President/ Program Lead Operational Risk Management: Governance 9/2007-2/2016.

• Coordinated and manage several executive risk committees.

• The role is responsible for committee planning, management of agenda, collection and creation of meeting material, distribution of all meeting information and management and release of meeting minutes

• From March 2014 till August 2015 my roll was that of a Vice President / supervisor over 10 repurchase coordinators.

• In this position I managed the collection activities for the repurchase department which includes the negotiation of larger a settlements and the recommendation to pursue legal action if necessary

• I also manage the workflow and project implementation for all of the coordinators working within the group. Prior to that position I was the Vendor Manager for the Repurchase department and in that role my duties ranged over several complex and diverse functions.

• One of my major functions was to maintain high productivity from my staff.

• This is controlled through both personal and metric driven results.

• I meet with both the staff supervisor and the individuals to discuss their metrics and look for ways to improve their results

• My other role is that of the Vendor Manager for the Repurchase Department.

• I manage the team that controls the flow of work to and from the vendors for all areas within the Repurchase Department

• This team supports the review process for all groups in the Repurchase Department

• I am also responsible for the contractual, on boarding and maintenance for each of the external vendors that are utilized

• These vendors range from Forensic review, Appraisal review along with third party service providers that includes credit, public records and other fraud review tools

• In addition to people manage and vendor management I am also actively involved in data mining, project management, goal setting, budget control and projections, process and procedure creation and personnel calibration.

• Prior to my management role I was a Fraud Risk Analyst and performed forensic reviews on delinquent loans to find evidence of potential repurchase option

• I was also instrumental in the training and guidance of the initial vendor work performed.

• Additionally I performed all review of any loans that were selected as Large Loan losses due to my expertise and understanding of mortgage products and contractual agreements in place with both investors and correspondents

Managing Underwriter

First Franklin

September, 2003 May, 2007 (3 years 8 months)

• National City / First Franklin (3 years 8 months

• First Franklin (Merrill Lynch & National City) Managing Underwriter- Managing Underwriter for the regional team of underwriters responsible for all wholesale mortgage loans in the Missouri, Kansas, Iowa, Nebraska, Wisconsin and Southern Illinois

• The group size at it's peak was 15 and they were+ located in two offices, St. Louis and Milwaukee, WI.

Senior Underwriter

Creve Coeur Mortgage

September, 2001 September, 2003 (2 years)

• Underwrote sub-prime mortgage loans

• Creve Coeur Mortgage was a flow through wholesale lender

• The sold programs based on several different lender programs including HFC and RFC

• Typical individual production was between 180 and 200 loans per month.

Administrative Director

Shinning Rivers School

May, 1999 January, 2001 (1 year 8 months)

• Shinning Rivers School - Managed the administrative functions for Shinning Rivers School while it was in transition form a small pre-K / Kindergarden to a full elementary school

• During my 1.5 year stay the school grew from to offer pre-K thru 6th grade.

Account Executive & Mortgage Broker Services

(company name not available)

August, 1996 May, 1999 (2 years 9 months)

• Account Executive

• Mortgage Broker Services

• (2 years 9 months)

EDUCATION

Lindenwood University

Masters Degree (1991)

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