Customer Service Sales

Yohansel Paulino

***w ***t h Street. New York, NY 10032 718-***-**** ***********@*****.*** Objective

I am seeking a job opportunity that will allow me to utilize and enhance my skills in the customer service and hospitality field. I am also looking for leadership opportunities that will enable me to use my managerial abilities to lead a team onto further edify on the company’s culture by satisfying the need of its clients.

Education

COMPUTER ENGINEERING TECHNOLOGIES AUGUST 2016-PRESENT NEW YORK CITY COLLEGE OF TECHNOLOGY

Coursework included extent knowledge of computer circuits, electrical components, logic board assembly, software and hardware related problem solving, CAD and tri-dimensional drawings.

In addition, the course required a public speaking course, which encouraged us to elaborate rhetorical speeches as well as developing active listening skills.

Experience

RESTAURANT SERVICE MANAGER CHIPOTLE MEXICAN GRILL OCTOBER 2017- PRESENT

Responsible for managing and running shifts.

In charge of taking daily inventory of food, kitchen and office supplies, as well as miscellaneous goods

for the restaurant.

Responsible for making daily cash deposit checks by the end of the day.

Ensured restaurant crew members are properly deployed to fulfill required tasks.

Encouraged crew members with advice to motivate them to be better in the work environment.

TAKE-OUT SPECIALIST CHIPOTLE MEXICAN GRILL JULY 2016-JULY 2017

In charge of managing online and take-out daily sales, as well as organizing fundraisers for local non-profit organizations and Buy One Get One Free days to local businesses to encourage the growth of sales.

Responsible for making customer callbacks to fulfill customer satisfaction

IT ASSISTANT NEW YORK CITY BOARD OF EDUCATION JANUARY 2015-JUNE 2015

Worked as an intern for an IT Specialist in various schools. The job consisted in ensuring that all the school’s tech equipment (Computers, tablets, printers, projectors, routers and servers) are running properly and troubleshooting any issues rapidly to ensure the staff’s satisfaction.

Worked directly with the head of the school technology specialist assisting with various tasks related to managing and fixing the school's web infrastructure.

Skills & Abilities

SALES

Held numerous promotions with Chipotle, encouraging businesses, offices and local groups to try the products we serve to increase overall sales.

LEADERSHIP

Held the position of tech coordinator for a student government party in high school by creating a website, designing flyers, and promoting the party by using social media to attract students to vote.

Quickly acquired a management position in a restaurant, which allowed me to truly develop and grow myself as a leader for my team.

LANGUAGE

Fluent in Spanish.

Contact this candidate