Customer Service Manager, Project Management, Logistics Management.
Resume:
Paul Spengler II
Sugar Creek MO. 64054
E-mail: **********@*****.***
Employment:
February 2016 to Present Pilot Freight Services
Kansas City, MO 64153
I am currently handling operations and sales. Finding Expedited carrier to move items is a huge part of my daily active. Full truckload quoting.
Working on Final Mile, working with Customer Service, Project Management items.
October 2014 to December 2015 NFI Industries
1601 St Louis Ave
Kansas City, MO 64101
Ran dedicated transportation for NFI, customer is Bimbo Bakeries. Operatories has over 80 drivers, covering route delivers to OTR operations. Cost Center brought in over $820,000.00 per month in revenue. This ran 24/7 and the office had over 99% on time deliver rating. Managing day to day, forecasting, planning all part of the operations.
December 2013 to September 2014 FirstFleet Inc
4343 Clary Blvd
Kansas City, MO 64130
Managed the day to day operations for FirstFleet as the dedicated carrier for International Paper Plant, in Kansas City, MO and Garden City, KS. Also drivers that are dedicated runs from an warehouse to a production plant. Managing over 30 drivers in two different offices. Handling all P & L, along with DOT rules compliance.
Find backhauls that matched the lanes needing to fill.
May 2013 to December 2013 Core Carrier
1020 Sunshine
Kansas City, KS 66115
Manage a Fleet of Drivers, for miles and hours of service. Work with Customer Service to make on-time pickup and delivery of loads. Getting home time for each driver as they request.
March, 2010 to May 2013 Interstate Distribution co
11707 21st Avenue St S
Tacoma, WA 98444
Regional Manager, started a regional office after loss of contract. Currently oversee 44 unit and work with sales to grow the revenue.
Project Manager for the Dedicated account handled in Grain Valley, MO.
Planning, and Fleet managing of 30 Dedicated trucks, Yard management is done by supervisory three drivers to cover shift requested by customer. Coordinate operations team members to achieve service commitments. Manage profitability of planned loads. Hold a very strong analytical and problem-solving ability.
April, 2006 to March, 2010 Fleetmaster Express, Inc.
1100 71 Plaza Court
Springdale, AR 72764
Duties:
Terminal Manger, for two offices of Fleetmaster Express. Springdale, AR and Kansas City, Mo. Acted as the House Third Party Logistic person for Ball Metal, Inc, moving all of there loads, dealing with carrier’s other than Fleetmaster Express. Balancing daily work for office and drivers, operating at a profit level each month. Help start the office in Kansas City, hiring all drivers, and office personal in a 30-day period.
September 1, 2005 to April, 2006 UPS, Cartage Service Inc.
10130 NW Prairie View RD
Kansas City, MO 64153
Duties:
Inbound Operation of freight, for UPS, Supply Chain Solutions.
Supervising the unloading of the aircraft, unloading for trucks, and route balancing for delivery routes. Dealing with outside vendor for the delivery of freight in out lying areas. Dispatching, pickup to out lying area.
June 28, 2004 to January 26, 2005 Ortran
4220 S Hocker, Suite 170
Independence, MO 64055
Duties:
Truck Broker, calling truck lines and negotiated the price for moving the freight. Choosing the right type of truck for the customer. Dispatching the driver. Being the Logistics manager for customer based on the delivery-scheduled need, for most the Just In Time delivery. Follow-up with customer to make sure they received the shipment on time, also followed-up with carrier to insure they are taken care of.
February 16, 2004 to March 19, 2004 Central Freight Lines
5000 Stillwell
Kansas City, MO 64120
Duties:
Inbound Supervisor, responsibility include working inbound freight, unloading trucks to provide route truck with freight, pre-loading trailer with freight due for appointment deliver. Control of 15 dockworkers, work with the dispatcher and making sure the driver are ready for departure when they arrive.
January 1984 – November 21, 2003 Menlo Worldwide Forwarding
10881 Lowell
Suite 300
Overland Park KS 66210
As a call center manager, I had four subordinate supervisors who supervisor a total of 75 to 100 employees in the Domestic, International and Trace/Support departments. I was responsible for the overall direction, coordination, and evaluation of this unit, and help to carryout supervisory responsibilities in accordance with the organization’s policies and applicable laws. Some of my responsibilities include interviewing, hiring, training employees, planning, assigning and directing work task, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
Interest & Activities:
Sport officiating (high school basketball, men’s leagues, and charity games,) coach softball for my daughter’s team, basketball coach for my son’s team.
Church activities, Board of directors, soundboard, choir, and men’s ministries, my wife and I also do marriage counseling.
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