Computer Operator Manager

Steven E. Rhodes

**** * ******** **

Chicago, IL 60660

Phone/Cell: 773-***-****

Email: **********@*******.***

POSITION:

COMPUTER OPERATOR

OBJECTIVE:

Full-Time/Part-Time position which will enable me to apply my strong computer skills, prior work experience, and ability to work well with multiple systems and people in a large corporate setting.

COMPUTER:

IBM Z/10 Mainframe Systems, UNIX Sunfire Z480, IBM AS400 Series i5, Windows OS on 2003, 2008 & 2012 Servers, as well as Linux Redhat OS.

APPLICATIONS / SKILLS:

Extensive experience in mainframe / open Source IT, mid-range computing, automation skills using XML, HTML, Java Script and VB, and hands-on network experience.

IBM Z10 Mainframe Operations and Scheduling utilizing BMC Suite: Control-M, Server Enterprise Manager, with previously hands-on CA-7 Scheduling.

PLATFORMS

IBM Z480 Mainframe JESII / MVS on Parallel Sysplex Environment

TSO

VTAM

CICS

AS400

UNIX

VCC Virtual Storage Center

HP & Dell Servers using Windows and Linux operating systems,

SOFTWARE:

Service Now (Ticketing, Emergency Response Mgt, Change Control Mgt)

Both Outlook Express and Lotus Notes / Domino platforms.

Kronos / Clarity Timekeeping, Performance Mgt.

WUG Server Monitoring Platform

Commvault Backup / Storage

HARDWARE:

IBM Z480 Mainframe

Xerox laser printing

HP and Dell Servers

Recover Point Appliance

San Storage Brocade DCX Switches

EMC/Isilon INFINIBAND Cluster Nodes

IBM V7000 & V9000 Flash Storage Arrays

On-Site and Off-Site MDL Disk Libraries

DD Open Systems Data Domain Controllers

PowerEdge R720 ESX Hosts

DUTIES:

Enterprise system / hardware monitoring

Interfacing with system analysts and application programmers,

Managing batch jobs, fixing restarts, job flow, etc.

Problem ticket reporting

Developing and implementing automation for enhanced productivity flow,

Monitoring security systems

1st Level Support for Emergency Help Desk

WORK BACKGROUND:

Anixter Inc., (Nov.1999 - Present),

United Stationers Supply Co., (Sept.1998 - Nov. 1999)

CURRENTLY:

Computer Operations for Anixter, Intl., Inc. in a self-managed department, in a medium-high stress, deadline-intensive environment, relying on acute skills in emergency detection, response and problem resolution.

EDUCATION:

2018 – Studying Project Management for certification through PMI (Project Management Institute)

2013 – Studied for Application QA testing on HP’s Unified Testing Application.

2010 – Studied for Cisco entrance Certification

2002 - Studied for MCSE Windows 2000 Certification

2001 - Northwestern University (E-commerce / Architecture / Infrastructure)

1979-1980 - Columbia College

1977-1979 - Southern Illinois University

1975-1977 - Western Illinois University

1975 - Graduated High School

PERSONAL:

Treasurer of the Board of Directors, at the Hollywood Tower Condominium Association, http://hollywoodtowers.com (also webmaster), for the past 21 years, where I am active as Chairman of the Finance Committee, overseeing a $3.7M annual budget. I am responsible for vetting and selecting Board Nominees, and overseeing both building and parking garage management as well many aspects of a 24/7 luxury high-rise building.

I am currently studying for my Project Management Certification, having completed courses at Northwestern University in Ecommerce, Architecture & Infrastructure, as well as Multimedia Design and Development / Visual Basic I & II, (where I carried a 4.0 GPA).

I am a self-taught website designer/developer fluent in HTML, XML, Java Script, and CSS program languages, hand-coding entire sites for the past 8 years.

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