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Sales Microsoft Office

Pretoria, Gauteng, South Africa
September 06, 2018

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Lavinia Ethel Manuell

D.O.B: ** February ****

** **** ******, **********, ********, South Africa, 0022 Telephone: (012-*******

Mobile: 084*******



I am an independent, self-driven individual who has the upmost desire to be successful. Since my first job appointment in

2005 at Absa, and currently in my job at Mercedes Benz I have positively contributed to the successes of the respective

departments. My ethical behaviour and passion at all times enables me to deliver successfully. I endeavour to be the best at

what I do.

On allowing me the opportunity, I have no doubt that i will acquire the relevant knowledge and experience in the shortest time

possible. I am a hard worker and work well under pressure to deliver best results. I work well with people. Taking up

challenges is my passion.

Furthering my studies through Unisa. I strive towards personal development which will lead me to greater heights and values

in life.



Filling systems and processes Office administration principles Market and Industry knowledge FAIS, FICA & NCA MS

Office computer skills (Intermediary) Microsoft Word Microsoft Office Microsoft Excel Microsoft Outlook MS PowerPoint

Build and maintain good relationships

Business Acumen Influence & Persuasion Initiative Ability to effectively engage with External Partners Ability to hold

Stakeholders accountable Teamwork & Co-operation Problem Solving & Sound Judgment Relationship Building

Planning, Organizing & Co-coordinating Highly trustworthy and discreet Have good Judgement Employment

December 2014 - Present

Mercedes Benz South Africa

Credit Analyst

To prepare, asses and approve credit applications within prescribed policies, procedures and risk parameters. To ensure a

high focus on dealer relationship management to contribute to the company's overall profitability in compliance to the

Company’s integrity and anti-bribery codes, conflict of interest policy, services group culture statement and requirements and

to perform delegated tasks and duties and inform superior about deviations. Daily filing duties, maintenance of registers and

monthly reporting.

August 2011 - November 2014

Mercedes Benz

Contract operations administrator

Ensure that all Finance and Insurance documents are received in accordance with business rules and legislative

requirements, vetted for accuracy and completeness, scanned and complied in agreed format in accordance with legislation,

business rules and procedures.

Contract Activation within same work day as received. Have regular informal meetings with Area Managers with confirmation

thereafter of points agreed to or discussed. Build effective relationships with both internal staff and Business Managers.

January 2005 - July 2011

Absa Bank

Enquiry Clerk to personal Banking Services Sales Support Consultant Determine customer needs, Identify sales leads and cross selling opportunities and give regular feedback to management on

customer issues and make recommendations; Provide training to customers on pin pad system at the counter. Identify potential

fraudulent transactions and report to management; Adhere to legislation and regulatory requirements as applicable of

CASA, FICA, National Credit Act(NCA). Answer routine questions and determine customers’ needs in order to direct them to

the appropriate contact person/parties. Receive screen telephone calls. Type correspondence, management reports and other

documents on request of Line Manager. Maintain an up to date register daily with preparation of documents for archiving as

well as retrieval of documents from archiving when required. X


January 2017 - Present


higher certificate in Law

Introduction to Paralegal

Introduction to research methodology for law and criminal Citizen public partnership and Democracy

Language and communication skills

Introduction to Criminal law

English and Academic purpose

Introduction to law

Dev information skills life learn

Skills course for law students


Marketing Certificate (after Matric)

Best Sales Support Clerk (2007)

Employer of the month certificate – Product Lead

Legal Aspects of Securities Certificate (2012)

National Certificate in Banking (2015)

Core First Line Managing Skills Programme (2016)

Registered Undergraduate student at Unisa – Law Degree (2017) References

Zakhele Nyembe

123 Wierda Road, Zwartkops, Centurion, 0157

Telephone: 012-***-****


Carol Theron

Mobile: 071*******


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