SUSAN BROOMES

*** *. ****** ****

Romeoville, IL 60446

Mobile 630-***-****

Email: ac6wyy@r.postjobfree.com

OBJECTIVE: To continue to utilize my extensive skills and experience in all business sectors. SUMMARY: Office Manager/Executive Assistant

PROFESSIONAL EXPERIENCE:

Apr’13-July’18

Lynch Law Offices, P.C.

Office Manager

• Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager

• Excel in resolving employee challenges with innovative solutions, systems and process improvements proven to increase efficiency, Teambuilding & Supervision, customer satisfaction and the bottom line

• Assist attorneys with Bankruptcy, screened all online and phone leads for consultations and retaining the firm. Assist with Foreclosure, Probate and Litigation clients

• Schedule appointments for all attorneys and responsible for all office procedures

• Handled all Real Estate matters, short sales, new purchasing, sales and closings documents

• Organize and manage files, documents and assist at hearings, arbitrations, mediations, administrative proceedings, closings and trials as need

ALG WORLDWIDE LOGISTICS

December’10-March’13

Customer Service/Billing Associate

• Responsible for billing customers all Co-Mail and Co-Pal freight

• Handled all LTL and direct deliveries to Post Office Locations

• Create Postal appointments together with 8125’s and Bill of Lading forms

• Update our internal system customer service on deliveries for client external reporting

• Knowledge of Monticello postal system for running customers Mail.dat files for Direct Mail EDDIE BAUER, INC

Jan’07-current

PT-Sales Associate

• Coach other associates to achieve sales expectations

• Communicates hourly overall store results

• Provided feedback and coaching to every associate and celebrate store contest wins

• Ensure customers receive legendary service

• Responsible for increase sales volume within our peak seasons WHEATON FRANCISCAN SISTERS, CORP/ WHEATON FRANCISCAN HEALTHCARE, INC November ’04 – June’10

Executive Administrative Assistant

• Developed, implement and coordinate projects for local and global opportunities, legislative and other activities

• Provide content and materials for office and events displays, web pages, research topics, subjects and assists with Nonviolence seminars

• Worked with Communications director and Media coordinator to publish newsletter, action alerts for website, large mail distributions, maintaining mailing lists and office files

• Organized, scheduled and prepared all materials for meetings and workshops

• Maintain office budget, bills, office expenses and travel arrangements

• Handled and published information for internal and two websites Executive Assistant-Mission Services Department

• Provided admin support for Sr. VP of Mission Services, VP of Spiritual Services and VP of Ethics

• Maintain extensive calendar and meeting schedules monthly and yearly for our department

• Handled all expenses, check requests and office budgets

• Edited all documents and presentation for distribution

• Responsible for all communication between our Illinois and Wisconsin offices

• Handled all Video Conferences for all regions

• Developed and maintain all filing system within mission services

• Assist in planning and coordination all department special events e.g., Mission & Heritage celebration, Corporate office retreat, Mission Integration and Spiritual Services Retreat and Ethics Conferences

• Responsible for all traveling arrangements and accommodations NORTHCOAST CAPITAL MANAGEMENT

September ‘03-January ‘04

Office Manager/Executive Assistant

• Supported CEO, CFO and Partner with all investor’s portfolio documents

• Manage all clients and Investors related files and documentation

• Arrange daily and bi-weekly conference calls, traveling, bi-weekly expense reports and assisted on numerous presentations for all clients

Executive Administrative/Office Manager Consultant-Contract Employment November ’95-May-‘03

Oak Brook Bank-Executive Sales Assistant for Senior Executive Vice President (Commercial Banking) Shore Bank-Executive Assistant for President & Compliance Officer New York-Accenture LLP (Marsh, Guy Carpenter)-Executive Assistant/HR Support Chicago-Vine Street, Inc-Front Desk Administration Support New York-Accenture, LLP (JP Morgan Chase & Co)-Human Resources Assistant/ Training Coordinator New York-Andersen Consulting LLP (Salomon Smith Barney)-Executive Assistant for Associate Partner New Jersey-Exxon International Co-Administrative Medical Assistant New Jersey-Philips Lighting Co-Executive Assistant for VP of Human Resources & VP of Research & Development New Jersey-Colgate & Palmolive-SAP Materials Assistant Manager New York-Standard Chartered Bank-Information Technology Analyst New York-LEAFSTONE, INC-Goldman Sachs and AIG

EDUCATION:

College of DuPage

Glen Ellyn, IL

Adobe Creative Suite and Dreamweaver-Web Publishing SkillsPath Seminars

Chicago, IL

Business Writing & Grammar Skills

Personnel/ HR Assistant

Cashier Training Institute

New York, NY

Certificate in Banking

Including Banking systems, teller functions, transactional communications/terminology County College of Morris

Morristown, New Jersey

Computer Courses: Word Perfect 5.1, lotus 123, Windows 3.1, Microsoft office suite 6.0, ’97,’02, and Office XP Lenore’s Business School

Trinidad, West Indies

Diploma in Business Management & Office Procedures SKILLS: Office Management/Report Document, Meeting & Event Planning, Teambuilding, Policies & Procedures, MS/Office, Office XP current version, Windows 10, Outlook email, Lotus notes, Access 97, Rumba AS/400, Jack Henry Banking Systems, Video Conference equipment, Adobe Creative Suite, Dreamweaver for Web Publishing and Monticello Postal Application.

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