MARCO MITTICA

Contact Details:

(P):+44-784*******

(E): ac6wya@r.postjobfree.com

Nationality: Italian – Living in UK since 2014

PROFILE

Self-motivated and with a strong working ethic, I take pride in maximising the business performance while striving to achieve individuals and common targets. Experienced to prioritise huge amount of workload while paying attention to details under pressure circumstances, I accept challenges with positivity and with a winning mind-set. Determined and eager to learn, I face the daily working activities with determination and focus.

My fast career progression allowed me to learn how to support and manage a team of sales advisors, work closely with senior managers and collaborate with the financial managers by balancing reconciliations and extracting key financial information to generate trade reports based on KPIs, CRM, SAP and trend analysis. Accordingly, it taught me how to build long lasting relationships with colleagues and clients and also improved my analytical and critical thinking skills. Currently studying Accounting and Management with Finance at Birkbeck University of London during the evening. Seeking to master my financial skills to be able to interpret, analyse and use business and financial data to implement decision making and drive sustainable growth. Actively looking for a new job experience in a fast-paced environment which will allow me to put in practice what I learn on a daily basis, develop my professional skills and pursue the CIMA/ACCA qualification along with my studies

EMPLOYMENT HISTORY

BUSINESS DEVELOPER (INTERN)

EDEN Fine Art Gallery – 103 Old Bond Street, London, UK (January 2017 – March 2018)

Building up a selling strategy for each single client according to their interests and specific needs;

Generating new leads worth £250k+ by introducing Eden Art World to both visitors and High-end customers;

Confidently closing +£10k deals after acknowledging the clients about Eden vision, logistic procedures and different VAT purchasing options;

Aiming to close the deal on-the-spot after generating excitement towards the artworks and get the most out of every interaction;

Forwarding professional Power Points presentations the those who showed interest in the Gallery/Artworks and generate new leads.

GOALS ACHIEVED: Improved negotiation skills due to the positive challenges faced while aiming to close deals ‘on the spot’; Greater understanding of the business development and of the Art industry;

ASSISTANT MANAGER / SENIOR SALES ASSISTANT

PRADA UK LTD – Selfridges & Co - 400 Oxford Street, London, UK (January 2016 – December 2017)

In charge of the business when the manager was off duty;

In charge of the daily and monthly reconciliations between SAP, BeanStore and Selfridge’s till transactions;

Training new starters on product knowledge, tools and procedures and managing the repair service;

Extracting information and analysing trends through SAP and CRM systems and updating the team accordingly;

Forwarding Trade reports to Selfridges Shop-floor and Operational Managers on weekly basis;

Monitoring stock availability and pulling missing stock from warehouse to improve performances;

Preparing briefings regarding figures, product knowledge, new collections and procedures on a monthly basis;

Building and managing customers portfolio through follow-up actions;

Monitoring competitors on daily basis;

GOALS ACHIEVED: Managing the concession when the manager was off duty; Concession best seller 2016/2017; 18% yearly sales contribution; Helping to reach the 3rd place in the Worldwide Prada shoes department ranking; Best cross-seller within the department; Always rated with highest scores on ‘Selfridge’s Medallia Feedback’ email service; Highest Capture rate and Data quality score achieved within all Prada Selfridges departments 2016.

SALES ASSISTANT & STOCK MANAGER

MICHAEL KORS – Selfridges & Co - 400 Oxford Street, London, UK (June 2015 – December 2015)

Greeting and engaging customers, meeting their needs with drive and patience;

Meeting Store’s targets and incentives by working with KPIs;

Managing stock on weekly basis through Mini Audits and training the team on stockroom’s procedures;

Managing the repair services;

Dividing the stockrooms in different sections and assigning them to different team members in order to maintain

high organization standards;

Making a visible map of the stock in order to help the team in maximizing sale process and minimizing time loss;

Monitoring stock availability in order to prevent any missing best-selling styles on monthly basis

GOALS ACHIEVED: Sales incentive competition won; 100% stockroom organization & standards, achieving the highest score on Selfridges ground floor during Selfridge’s stock investigation; Best stockroom organization within Michael Kors UK.

SALES ASSISTANT & STOCK CONTROLLER - Handbags Department

FENWICK - Brent Cross Shopping Center, London, UK (September 2014 - May 2015)

SALES ASSOCIATE - Men’s Department (Temp)

GAP - Westfield Shopping center, Shepherd's Bush, London, UK (July 2014 - September 2014)

SALES TEAM MEMBER (Temp)

CLARKS shoes – 467 Oxford Street, London, UK (June 2014 - July 2014)

EDUCATION AND TRAINING

BSc Accounting and Management with Finance at Birkbeck University of London – 2017-2020

WITH DISTINCTION IN:

- Financial Accounting - Macroeconomics - Quantitative Methods

- Management Accounting - Microeconomics - Business Information System

Scientific Diploma, Liceo Scientifico G.Salvemini Bari ( IT ) - 2009-2012

High School, Liceo Scientifico, Convitto Nazionale D.Cirillo Bari ( IT ) - 2006-2009

LANGUAGES SPOKEN

ITALIAN Mother tongue

ENGLISH Fluent (Written and Spoken)

LICENSES AND CERTIFICATES

CIMA/ACCA Part Qualified due to different exams exemption.

European Driving License - (2013)

Certificate of freelance agent by C.E.S.C.O.T. Puglia (IT) – Iscrizione all’albo degli agenti di commercio - (2013)

European Computer Driving License by AICA (MICROSOFT OFFICE PACKAGES) - (2007)

Work Related Trainings:

- Grow Model Coaching Techniques - Unique Customer Experience

- Customer Relationship Management (CRM) - Complaint handling

- SAP Insight - Up-selling and Cross-selling techniques

INTERESTS: Personal development, Finance, Accounting, Business, e-Commerce, Networking, Playing piano, Travelling, Reading.

Contact this candidate