Customer Service Medical Billing

HEATHER COVELL

** ******** ****** *******, *** York 845-***-**** ********@*****.***

OBJECTIVE

Position with your Company

PROFESSIONAL

Profile

Highly organized with the ability to function independently.

Ability to adapt easily to new situations

Creative, energetic and team player

EXPERIENCE

y

January

2017-

February

2018

Office Manager, N orthern Medical Group, Brewster, NY

-Responsibilities include but not limited to: Answering telephones, taking payments, resolving any billing questions, calling insurance companies

-Scheduling Receptionists to cover Office Hours

-Working closely with Doctors

-Dealing with outside vendors

-Resolving Daily Money collected

- Weekly Bank Deposits

February

2014-January 2017

Customer Service/ Medical Billing, N orthern Medical Group, Brewster, NY

Responsibilities include but not limited to: Answering telephones, taking payments, resolving any billing questions, calling insurance companies

Charge posting

Payment posting

Follow up

Appeal claims

Credentialing

February 11-May

2014

Staffing and scheduling Coordinator, P utnam Nursing and Rehabilitation Center, Holmes, NY

Compiled and maintained schedules for 104 Nurses and Certified Nurse’s Aides

Wrote out weekly schedules and approved all payroll for the Nursing Department

Interviewed and Hired potential applicants

February

2004-2008

Developmental Aide, T aconic DDSO, Wassaic, NY

Assigned to the High Risk Lock Down Unit

Escort Residents to and From Program Center and all off Campus trips

Gave out Medication

Counseling and daily needs of the residents

Ensuring the Safety and Security of the Residents EDUCATION

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