sales/customer service

Location:

Port Richey, FL

Salary:

$10 hour

Posted:

September 02, 2018

Contact this candidate

Resume:

JEANINE AFFETTO

************@*****.*** 727-***-**** 8004 PEPPERIDGE LANE, PORT RICHEY, FL 34668 Summary My objective is like in all businesses; To be polite,respectful,follow all guidelines while protecting and informing the public. Reaching and surpassing all goals, which is a win win for the both of us. I strive to be the best in everything i do and am not afraid of hard work or learning new things. I work best in an environment that is positive and recognizes hard work and gets rewarded by raises or promotions. Skills Customer service,sales,working with all office machines,proficient in computers,typing,problem

solving, money handling experience,all areas of

real estate and mortgage industry, some title

work,telemarketing,displaying items for

sale,appraise jewelry,do minor jewelry repair,take links out of watches and replace batteries, can

manage as well as be a team player,have

cleaned homes and also done construction

cleanup. I am a quick learner and willing to learn a new trade, aggressive,trustworthy,and have a

great work ethic.

Experience Real Estate Agent 06/2018 - Current

Florida Luxury Realty New Port Richey, FL

Customer Service, sales,working with all office machines and programs,contracting buyers and sellers,advertising,setting up inspections,negotiating, and prospecting. Real Estate Agent 05/2007 - 06/2018

Coldwell Banker - FI Grey & Son Residential, Inc New Port Richey, FL Customer Service, sales,working with all office machines and programs,contracting buyers and sellers,advertising,setting up inspections,negotiating, and prospecting. Volunteer 07/2017 - 05/2018

Belcher Bingo Largo, FL

Selling bingo papers and pull tabs,cash handling large amounts of money,calling back winning bingos,watching cards,calling bingo games,paying winners,help with concessions when needed. Construction and Business Cleanup 01/2016 - 05/2016 Helping Hands New Port Richey, FL

Commercial business cleaning as well as construction cleanup. Taking paint off of windows and elevators,general cleaning,and also did some taping and painting. Retail Sales Associate 04/2012 - 07/2012

Marketstar Ogden, UT

Selling Verizon Fios in a wireless store. Communicated the programs offered, tried to place and upsell the customers with their needs and wants, used the computer to verify information and troubleshoot problems the customers were having and giving them great customer service. J

Telephone Sales Rep 08/2011 - 12/2011

GSA Application Services Oldsmar, FL

Did research on government spending,generated my own leads,spoke with customers on the phone, and helped them to do business with the government. Volunteer 05/2010 - 12/2010

Belcher Bingo-North Tarpon Springs, FL

Sterling Jewelers Fairlawn, OH

Received inventory in,shipped it out, opened and closed the store, worked 40-65 hours a week, made phone calls, sent out mailers,prepared for our special events ordered supplies and merchandise,lead my own team,trained my team,hired employees,gave interviews,made schedules,handled customer service issues, became a diamontologist,achieved 6 out of 6 standards since beginning of employment until the end, sold over 100,000 dollars in merchandise in 7 months,did minor jewelry repair,cleaned and inspected jewelry, used a POS system with our registers,cleaned, had training meetings,used the Matrix System, created shipping labels, was a team player, went to assistant manager meetings as well as other company meeting. Mortgatge Broker 05/2006 - 04/2009

Homestead Lending Tampa, Fl

Took credit applications,searched for loans,gathered personal information,ex.plained terms of the loan,going over figures,and customer service.

Loan Processor 02/2007 - 08/2008

Homestead Lending Tampa, FL

Running credit,implementing into Point file,gathering documents for loans,calling and ordering title,appraisal,and insurance,checking huds,printing loan applications to be signed with all the other addendums,keeping in contact with all parties,satisfying loan stipulations,mailing packages to clients and corporate, talking to lenders and underwriters, coordinating closing times, and receiving wiring instructions.

Real Estate Agent 02/2005 - 05/2007

Remax Advantage Realty Port Richey, FL

Creating HUD settlement statements,statusing in the system,creating closing protection letters,uploading files in the system,saving and creating files on computer,scanning documents,compliance issues,pulling packages,creating fed ex labels and using LPS, sent out checks,mortgage filing,mortgage rejections,looking over clear to close and updating payoffs,checking the vesting and ordering deeds when needed,scheduling notaries,training new temps.

Worked with FHA VA and USDA in all 50 states.

Mortgage Broker 01/2005 - 02/2006

Abc Mortgage Funding Hudson, FL

Took credit applications,searched for loans,gathered personal information,ex.plained terms of the loan,going over figures,and customer service.

Salesperson 03/2004 - 07/2005

Partylite® Candles Independent Consultant Valparaiso, IN Merchandising,selling,keeping records of receipts and past customers. Real Estate Agent 07/2001 - 02/2005

Realty America Port Richey, FL

Customer Service, sales,working with all office machines and programs,contracting buyers and sellers,advertising,setting up inspections,negotiating, and prospecting. Mortgage Broker 01/2004 - 01/2005

National Lending Corp Orlando, FL

Took credit applications,searched for loans,gathered personal information,ex.plained terms of the loan,going over figures,and customer service.

Volunteer 12/2003 - 04/2004

Bingo Barn Tampa, FL

Gunn Hwy Bingo Tampa, FL

County Line Bingo Tampa, FL

Cares Port Richey, FL

Selling bingo papers,cash handling large amounts of money,calling back winning bingos,watching cards,calling bingo games,paying winners,help with concessions when needed. Assistant Manager 01/1997 - 08/2000

Piercing Pagoda Port Richey, FL

Turned an unsuccessful store into a test store in 6 months on 10 hrs a week which i received the assistant manager position and extensive pay raise. I did inventory,customer service,answered phones,ear piercing, minor jewelry repair and watch links/batteries. Volunteer 01/1997 - 08/2000

American Red Cross Port Richey, FL

Burdines Port Richey, FL

Customer service,selling merchandise,answering phones,personal shopping for clientele,and received a merchandising certificate for displaying items for sale. Retail Sales Associate 10/1997 - 02/1998

Lerners Port Richey, FL

Customer service,selling merchandise,answering phones,personal shopping for clientele,putting out and folding merchandise.

Cook/Cashier/Server 02/1996 - 02/1997

Sarges Port Richey, FL

Took orders, cooked the food, then served the food. Did cleaning,financials for the day, managed deliveries and was in charge of the safe.

Cashier/Line Cook 01/1995 - 05/1996

Checkers Port Richey, FL

Cleaning, cooking,cash handling,customer service,working the register. Education and

Training

Certificate of Completion: Diamontology 2010

Diamond Council of America Nashville, TN, United States Certificate of Completion: Real Estate Broker 2004 Bob Hogue School of Real Estate New Port Richey, Fl, 34652 Associate of Arts: Liberal Arts Degree 2001

Pasco Hernando State College New Port Richey, Fl, 34654 Certificate of Completion: Real Estate Salesperson 2000 Ed Klopher School of Real Estate Tampa, Fl, USA High School Diploma: General Study 1997

Ridgewood High School New Port Richey, FL, United States Activities and

Honors

Softball,Drama,National Honor Society,FBLA,Junior and Senior Representative of Interact, Vocal Ensemble,Solo Ensemble,Choir,All County and All State Choir, PResident of my Fine Arts Club. Received the Gold seal Scholarship for my business classes and received many awards for sales at Piercing Pagoda Sterling Jewelers,Marks and Morgan, and Kays, as well as received many awards for Real Estate including in the 17 yrs of doing business including being the 2015 Coldwell Banker Sterling Award Winner.

References Available upon Request

Contact this candidate